Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 23, 2022

The Costumer Service of this app is wonderful. Thank you very much.
Athira help me a lot!! I recommend to all to use this App

Thingz
Portugal
3 months using the app
UFE - Upsell Funnel Engine replied July 23, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

March 5, 2021

Sarah is an amazing support agent. I had multiple issues at the same time and she resolved every single one of them in such professional way. It was really pleasant to text with her, regardless how often we texted back and forth. Always friendly and always ready to help! Thank you, Sarah! Also props to the team that took care of some custom coding. Good Support is rare but one knows when one found it!

Brandoras
Cyprus
3 months using the app
July 18, 2022

Free trial wasn't working so they gave me a special one that was longer, not used the app yet properly but great customer service so far and looks fairly easy to use, also a decent price

Acanthia
United Kingdom
3 months using the app
UFE - Upsell Funnel Engine replied July 18, 2022

Hi, First of all, we are extremely sorry about the free trial issue. Also, thanks for reporting the issue.

We are very glad to see that you had a five-star experience with our customer service. Your words really made my day :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 1, 2022

ottima applicazione, consigliattissima. servizio clienti molto disponibile. piano gratuito già ottimo per chi comincia

Caliwatch
Italy
3 months using the app
UFE - Upsell Funnel Engine replied September 1, 2022

Wir freuen uns, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Ihr Feedback hilft uns, den Service für alle zu verbessern

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.

- Sarah, Kundenbetreuerin.

September 6, 2020

The customer help was very good and efficient at helping me with my question about setting up my funnel.

Big Little Deals
United States
3 months using the app
Edited February 17, 2021

Very easy to use and great service! Was able to create different types of discounts and funnels with this app.

Body Gym Shop.com
Netherlands
3 months using the app
December 1, 2022

I appreciate your very prompt response to any problems. We are very comfortable with the customization that was done for our site. Thank you!

RASICAL
Japan
3 months using the app
UFE - Upsell Funnel Engine replied December 1, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it! 

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

December 29, 2022

One project that is truly exceptional is UFE Cross Sell & Upsell Bundle. From the moment it was conceived, it was clear that this project was going to be something special. The team behind it has put in countless hours of hard work and dedication to ensure that every aspect of the project is of the highest quality. The result is a project that is innovative, well-designed, and incredibly useful. Whether you are a casual user or a professional in the field, UFE Cross Sell & Upsell Bundle has something to offer everyone. It has already made a huge impact in its industry, and we have no doubt that it will continue to do so for years to come. Simply put, UFE Cross Sell & Upsell Bundle is a game-changer and an absolute must-have.

CinemaHome.eu
Sweden
3 months using the app
UFE - Upsell Funnel Engine replied December 30, 2022

I sincerely appreciate your positive review. Your review made our day!

Our entire team works really hard to maintain customer satisfaction, we could not do it without wonderful customers like you.

Thanks again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 18, 2023

The support team is very helpful and patient with our concerns.
The app is exactly what we need for our store upsells and cross-sells requirements.

simplysheds.au
Australia
3 months using the app
UFE - Upsell Funnel Engine replied October 19, 2023

We greatly appreciate your kind words! Our support team is dedicated to assisting you with any concerns you may have, and your feedback is truly motivating.

We're delighted to hear that our app aligns perfectly with your store's upsell and cross-sell needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

August 4, 2021

This app allowed me to easily test various cross sell features without making a big time or money investment. Also, their support is TOP NOTCH!!!

Po Campo
United States
3 months using the app
UFE - Upsell Funnel Engine replied August 4, 2021

Thank you so much for your kind words,It helps and inspires us more than you think. We will strive on a daily basis to provide you with the best of service.

If you have any further issues please contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer Support Advocate