Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

Edited October 2, 2020

UPDATE: THE FOLLOWING ISSUE WAS FIXED WITHIN 30 MINUTES, SO GREAT COMMUNICATION!: Worked at first... it use to show a popup with an upsell then if the customer clicked "no thanks" it would automatically show the downsell once "add to cart" was pressed, but now if the person puts no thanks on the upsell, the popup disappears then the person has to click "add to cart" again just to see the downsell.

TheGadgetsGarage
United States
3 months using the app
July 30, 2020

Excellent app, it is free, customer service was really quick to help me as we had a conflict between apps.

First app we've ever leaved a review for.

Kindernecklace™
France
3 months using the app
UFE - Upsell Funnel Engine replied July 30, 2020

Awesome 🥰 Glad to hear that feedback from you 🤗 We really appreciate your time took to share your experience 🥰

- Sarah, Helixo 👩‍🦰

February 5, 2021

Muy recomendable, deja un diseño bonito y un soporte técnico rápido y eficaz. En concreto Sarah me atendió muy amablemente.

Atxuu
Spain
3 months using the app
August 26, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

The ONE Music
United States
3 months using the app
UFE - Upsell Funnel Engine replied August 26, 2022

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you.

I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited July 31, 2020

A brilliant way to increase your sales and the system is very easy. I can't believe how easy it works even on Arab systems

WelaSouq
Saudi Arabia
3 months using the app
UFE - Upsell Funnel Engine replied August 1, 2020

Awesome 🎉 We really loved it! Thank you so much for sharing your feedback 🥰

- Sarah, Helixo 👩‍🦰

August 23, 2020

The fact that this is a free app makes this an absolute bargain! Really great addition to my store! It will definitely help conversions

KindleShine
United Kingdom
3 months using the app
September 12, 2020

Love this app and the awesome support. they reply fast and the app works amazing. am surprised its FREE honestly

tokyostyle.co
United Kingdom
2 months using the app
May 17, 2023

This is the best bundle app i've used. Great customer service. Had a problem and they immediately helped me.

GoodsSel
Netherlands
2 months using the app
UFE - Upsell Funnel Engine replied May 17, 2023

We're thrilled to hear that you found our app to be the best you've used and that our customer service was excellent. Providing top-notch support and resolving any issues promptly is always our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 28, 2021

App makes good upsells. And awesome customer service. The developers will happily code in the adjustments you need!

TheSnapDriver™
United States
2 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Thank you so much for this wonderful review and all the support. If you are in need of assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help. Thank you for your time.

- Tinu, Customer Support Advocate.

December 3, 2020

What I like best about this app the the multiple means to make an upsell, from embedded into product pages, to unintrusive pop-ups. It was simple to setup upsells and so many ways to customize to meet any store's needs. Seamlessly integrates into the store and because a natural look of the site. Very good job creating this application, highly recommend anyone to use this app!

Cum Solo Toys
United States
2 months using the app