Reviews (1,092)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

Edited January 22, 2024

Would highly recommend! Love the service and how easy it is to use!

UK walkingpad
United States
3 months using the app
UFE - Upsell Funnel Engine replied November 7, 2023

Thank you for the awesome five-star review! We're so happy you loved our app.

Your feedback means a lot to us and keeps us motivated to do our best

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Edited January 5, 2022

Great app. I will always use it on each of my stores. Super customer care...........................

STREEZAY™
Italy
3 months using the app
UFE - Upsell Funnel Engine replied January 5, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

March 9, 2022

This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!

anthonyzambai
United States
3 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 8, 2020

Has increased my sales AOV by $30 and it looks much cleaner than any other upsell app I've ever came across. Support is always helpful. Best upsell app I've used in a while

Forever Chick
United States
3 months using the app
October 24, 2022

Le service d'aide est vraiment super ! Cela m'a beaucoup aidé dans le problème que j'avais. L'application est super !

Stanzerproducts
France
3 months using the app
UFE - Upsell Funnel Engine replied October 24, 2022

Merci pour la critique positive! Nous aimons entendre nos clients, en particulier lorsque nos produits et notre assistance peuvent faire une différence positive pour eux.

Merci encore, et nous espérons avoir de vos nouvelles bientôt!

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.

- Équipe d'assistance Helixo

October 13, 2020

This app is really great, it lets you create a ton of different funnels and also lets you customize them.
They have a lot of options which you change to make the widgets to your liking.
I really recommend this app.

UrinKing
Germany
3 months using the app
August 7, 2020

easy to use and helpful love thins plugin and I am glad it has a free plan for those who are on a tight budget

Dealmondo store
Germany
3 months using the app
UFE - Upsell Funnel Engine replied August 7, 2020

We really love and respect the effort and dedication of small merchants to build their business 💪🏻 Thank you so much for sharing your feedback 🙏

- Sarah, Helixo 👩‍🦰

Edited October 2, 2020

UPDATE: THE FOLLOWING ISSUE WAS FIXED WITHIN 30 MINUTES, SO GREAT COMMUNICATION!: Worked at first... it use to show a popup with an upsell then if the customer clicked "no thanks" it would automatically show the downsell once "add to cart" was pressed, but now if the person puts no thanks on the upsell, the popup disappears then the person has to click "add to cart" again just to see the downsell.

TheGadgetsGarage
United States
3 months using the app
July 30, 2020

Excellent app, it is free, customer service was really quick to help me as we had a conflict between apps.

First app we've ever leaved a review for.

Kindernecklace™
France
3 months using the app
UFE - Upsell Funnel Engine replied July 30, 2020

Awesome 🥰 Glad to hear that feedback from you 🤗 We really appreciate your time took to share your experience 🥰

- Sarah, Helixo 👩‍🦰

February 5, 2021

Muy recomendable, deja un diseño bonito y un soporte técnico rápido y eficaz. En concreto Sarah me atendió muy amablemente.

Atxuu
Spain
3 months using the app