Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.

August 16, 2020

Great app. Keep up the good work. You people are doing a decent job. Especially the customer service is something special about this app. Would definitely use on my other stores too

Sniffer24.com
United States
2 months using the app
UFE - Upsell Funnel Engine replied August 16, 2020

Thank you so much for sharing your experience with us 🙏 Really appreciate your time taken to write about us 🤗 Our entire team is dedicated to helping merchants like you 🥰

- Sarah, Helixo 👩‍🦰

July 10, 2020

When I say great app.....I mean GREAT app! No need to search and shop for other funnel apps.....This one is the only one you need.....and I should add.....it's super crazy easy to set up a funnel. Support is there to help you along the way...so no worries there....only one tiny issue....the tutorials are...for the lack of a better word.....Terrible. It would be nice to have a person talking you through each step....and doing it at a slower pace for newbies like me. The way it is now, is just too fast. Other than that....more people should be made aware of this app!

Sugar Hill Supplements
United States
2 months using the app
UFE - Upsell Funnel Engine replied July 11, 2020

Wow!! We feel lucky to see such reviews from merchants like you 🥰 We will surely add some beginner-friendly videos tutorials in UFE 2.0 version 🤗

Thanks again for your genuine feedback 🤗

- Sarah, Helixo 👩‍🦰

March 23, 2021

The application is extremely efficient and the after-sales service super responsive I recommend 100%

H-H™
France
2 months using the app
September 8, 2020

This app is absolutely amazing and convenient, I use it to help boost sales. Great customer support

JK BROTHERS BOUTIQUE
United States
2 months using the app
Edited December 13, 2021

Funciona muy bien, es muy intuitiva aunque yo mejoraría la posibilidad de poder traducir de una manera mas rápida. El soporte es rápido y resolutivo. Muy recomendables.

UltimoTrends, lo último te hace diferente.
Spain
2 months using the app
UFE - Upsell Funnel Engine replied December 15, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

November 22, 2023

It is very easy to use, and customer support responds very quickly to solve a problem. Great app

MyStoryGifts
Australia
2 months using the app
UFE - Upsell Funnel Engine replied November 23, 2023

Thank you so much for taking the time to share your positive experience with our app!

We're thrilled to hear that you find it easy to use and that our customer support team was able to assist you promptly.

We appreciate your support and look forward to providing you with continued excellent service!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 25, 2021

Great customer service and very easy to use dashboard. A must have app for the stores that have a large catalogue. Best upsell app I've used!

Kindle Factory
India
2 months using the app
February 27, 2021

Thank you for helping me create the bundle on my website! I really appreciate the effort. It is quick and hassle free

Coupleofthings
Singapore
2 months using the app
January 19, 2023

It was great the person that helped me was of great service to me please recommend her for a higher position she was wonderful.

Lumidoom
United States
2 months using the app
UFE - Upsell Funnel Engine replied January 19, 2023

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience and are glad that you enjoyed our service. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 7, 2023

Simple setup. Great support. They really thought about everything in the app. Highly recommend. Also amazing price point.

HŌKI
Austria
2 months using the app
UFE - Upsell Funnel Engine replied June 7, 2023

Thank you for your positive feedback!

We're pleased to hear that you found the setup process simple and that our support has been great. We take pride in providing a seamless experience for our users.

It's wonderful to know that you feel we've considered every aspect of the app. We strive to anticipate and address our users' needs.

We appreciate your recommendation and are glad to hear that you find our price point amazing. We aim to provide great value for our users.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team