Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 20, 2020

The support team is very helpful! They are always ready to help with my queries. Great app overall...

Cosmos Store
India
2 months using the app
January 11, 2023

Ottima app, con un ottimo supporto. Molto bello il fatto di poter scegliere il tipo di upsell o crossell Richcard is fantastic

Hairyflow
Italy
2 months using the app
UFE - Upsell Funnel Engine replied January 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first concern, thus we are happy that we succeeded in providing it.

Thanks again

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 20, 2020

Absolutely stunning app - GREAT customer service - even got help to custom CSS.

Best upsell funnel on the market rn.

boksebolden
Denmark
2 months using the app
August 16, 2020

Great app. Keep up the good work. You people are doing a decent job. Especially the customer service is something special about this app. Would definitely use on my other stores too

Sniffer24.com
United States
2 months using the app
UFE - Upsell Funnel Engine replied August 16, 2020

Thank you so much for sharing your experience with us 🙏 Really appreciate your time taken to write about us 🤗 Our entire team is dedicated to helping merchants like you 🥰

- Sarah, Helixo 👩‍🦰

July 10, 2020

When I say great app.....I mean GREAT app! No need to search and shop for other funnel apps.....This one is the only one you need.....and I should add.....it's super crazy easy to set up a funnel. Support is there to help you along the way...so no worries there....only one tiny issue....the tutorials are...for the lack of a better word.....Terrible. It would be nice to have a person talking you through each step....and doing it at a slower pace for newbies like me. The way it is now, is just too fast. Other than that....more people should be made aware of this app!

Sugar Hill Supplements
United States
2 months using the app
UFE - Upsell Funnel Engine replied July 11, 2020

Wow!! We feel lucky to see such reviews from merchants like you 🥰 We will surely add some beginner-friendly videos tutorials in UFE 2.0 version 🤗

Thanks again for your genuine feedback 🤗

- Sarah, Helixo 👩‍🦰

March 23, 2021

The application is extremely efficient and the after-sales service super responsive I recommend 100%

H-H™
France
2 months using the app
September 8, 2020

This app is absolutely amazing and convenient, I use it to help boost sales. Great customer support

JK BROTHERS BOUTIQUE
United States
2 months using the app
Edited December 13, 2021

Funciona muy bien, es muy intuitiva aunque yo mejoraría la posibilidad de poder traducir de una manera mas rápida. El soporte es rápido y resolutivo. Muy recomendables.

UltimoTrends, lo último te hace diferente.
Spain
2 months using the app
UFE - Upsell Funnel Engine replied December 15, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

February 25, 2021

Great customer service and very easy to use dashboard. A must have app for the stores that have a large catalogue. Best upsell app I've used!

Kindle Factory
India
2 months using the app
February 27, 2021

Thank you for helping me create the bundle on my website! I really appreciate the effort. It is quick and hassle free

Coupleofthings
Singapore
2 months using the app