Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

Edited October 25, 2020

It is a great app, easy to set up. Sarah from the customer service is very helpful and nice! I would like if they could add the option to choose different variants in the Volume Discount section. I would recommend this app!

RIGORAY
Croatia
About 2 months using the app
October 4, 2020

Very helpful app. Great User Interface. Light-weight code. Great customer support. And its free!!! It basically does what other paid apps only try to accomplish at no cost. Also the Customer support is very helpful and resourceful. Thank You Sarah. I hope this app remains true. I would recommend for all your Sales Funnel needs.

Sugar Coated Gifts
United States
About 2 months using the app
September 18, 2020

It's a superb app with outstanding fast customer support. Especially the current free usage is also awesome as well. Highly recommended!

ORGAINIC
Germany
About 2 months using the app
October 23, 2020

Great app, easy to configure and looks great on product page. Live chat support is also really great and responds immediately every time.

The Essential
Australia
About 2 months using the app
April 19, 2023

Top customer assistance! Thanks.

FerruccioKids
Italy
About 1 month using the app
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you very much for your kind words! It's always great to hear that we were able to provide best customer assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

December 20, 2020

The app offers many choices. It is simple, very clear, and effective. If you have any questions, the support will help you in the shortest possible time, no matter when. I am very satisfied and recommend the app.

Ayulo
Germany
About 1 month using the app
June 21, 2021

I have tried many apps like this, but this seems to be built with more thought than the others and hence works the way you'd want it to rather than some backward way some other apps are built. On top of that the service from Sarah was perfect. Fast, effective and polite. Could not recommend more

Cyprinus Carp Fishing Technology
United Kingdom
About 1 month using the app
UFE - Upsell Funnel Engine replied June 21, 2021

Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community.

If in need of further assistance please contact us at support@helixo.co Or via our in-app chat.

-Sarah, Customer Service Advocate

June 13, 2022

It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.

Boosterss
Hong Kong SAR
About 1 month using the app
UFE - Upsell Funnel Engine replied June 13, 2022

Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

July 16, 2020

I used this app to have an upsell funnel and its awesome app, easy to use. The most important thing is their customer support, Sarah from the support team are always available and VERY helpful. Thank YOU for your hard work.

inZaynity.com
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied July 16, 2020

Awesome! Thank you so much for that genuine review 😍 We are always happy to see merchants are sharing their awesome experience 🥰

- Sarah, Helixo 👩‍🦰

Edited February 25, 2021

Amazing customer client service, very fast, very kind and very useful. Sarah fixed all my issues ! The app is very easy to use and nice designed. There's so many options! Thank you

Hdeuzo
France
About 1 month using the app