Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

January 31, 2023

Great app. Many customization options. Suitable for sellers who want an "advanced" bundle or quantity discount offer. You can create, add message, add images for different tiers, which cannot be done in many other apps. The customer support is available to walk you through every question. Highly recommended!

Kobe Footwear
United States
2 months using the app
UFE - Upsell Funnel Engine replied February 1, 2023

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience and are glad that you enjoyed our service. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 16, 2022

Excellent app, Sarah was great with helping me with an issue I was having integrating with their Wow Cart App. Thanks so much! Great apps and customer service!

Melson Web Demo
United States
2 months using the app
UFE - Upsell Funnel Engine replied August 16, 2022

First of all thanks for adding my name to your comment. Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited October 30, 2020

Good app! Does pretty much everything you need. Customer support always helps you out. Go for It ! ! !

Vileep
Lithuania
2 months using the app
July 12, 2021

this App working great with my theme! I am using Debutify and they are a built-to-Paid Theme that usually does not work very well with a lot of Apps!! I wanna thank their customer support, Sarah, for always being nice and patient, assisted me in resolving lots of issues. They have a dedicated team and made great apps, please support them!

Hustic Market
Singapore
2 months using the app
UFE - Upsell Funnel Engine replied July 12, 2021

Thank you so much for your review, I am always happy to help you any time.

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

January 31, 2023

The interface is clear and easy to use, and the functions are more powerful than imagined. It is obviously helpful to increase the average order value (increase the overall sales).

Professional support staff can provide accurate and fast help. Recommended.

Himawari Shoten
Singapore
2 months using the app
UFE - Upsell Funnel Engine replied January 31, 2023

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that our app is clear and simple to use and that its functionalities have exceeded your expectations while also having a good impact on your sales. Our professional support team is dedicated to providing accurate and timely assistance, and it's great to hear that you found their assistance valuable.
Thank you so much for recommending us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

August 6, 2020

This app made me get more profit from sales, and the support is great aswell, they fixed my problem very fast and easy. Thanks!

BicyClamp
Netherlands
2 months using the app
September 26, 2020

This app is exactly what I was looking for, easy to set up and the customer service is amazing. I certainly recommend.

Customible
Nigeria
2 months using the app
August 27, 2020

GRAN APP LA RECOMIENDO FUNCIONA BIEN FALTAN ALGUNAS COSAS POR MEJORAR POR EJEMPLO QUE SEA MAS DISCRETA Y MAS PEQUEÑO LA OFERTA

zoreex
United States
About 2 months using the app
UFE - Upsell Funnel Engine replied August 28, 2020

¡Muchas gracias por compartir tus comentarios! Realmente apreciamos su tiempo. 🎉

Podemos hacer que el widget sea más pequeño a través de CSS adicional, por favor, vuelve a conectarme a través del chat. ¡Puedo ayudar!

- Sarah, Helixo 👩‍🦰

January 29, 2021

Fully featured app for displaying upsells, offers and related products in a highly customisable way. Live chat support are always happy to help with questions we have.

heliguy™
United Kingdom
About 2 months using the app
March 11, 2022

Awesome app especially the quick customer service. Great UpSell and Cross Sell App. Keep it up like that please!

Beautyspol
Austria
About 2 months using the app
UFE - Upsell Funnel Engine replied March 11, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate