Reviews (1,085)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

January 29, 2021

Fully featured app for displaying upsells, offers and related products in a highly customisable way. Live chat support are always happy to help with questions we have.

heliguy™
United Kingdom
About 2 months using the app
March 11, 2022

Awesome app especially the quick customer service. Great UpSell and Cross Sell App. Keep it up like that please!

Beautyspol
Austria
About 2 months using the app
UFE - Upsell Funnel Engine replied March 11, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate

August 23, 2020

Used this app for upselling & down selling. Does EXACTLY what we wanted. Totally recommended. Keep up the good work!

Send The Cake
Malaysia
About 2 months using the app
October 10, 2021

Works beautifully and great customer service! The design is very nice and after using it a little it gets easier to understand

Komettes Jewerly 💜
United Arab Emirates
About 2 months using the app
UFE - Upsell Funnel Engine replied October 10, 2021

Thank you so much for this wonderful review and all the support. If you are in need of assistance in the future please contact us at support@helixo.co or via our in-app chat. We are always happy to help. Thank you for your time.

- Sarah, Customer Support Advocate.

March 21, 2023

This app has changed the whole look of my cart drawer and makes things look sooo much better! I recommend it as it helps you customise it as well

MetSafe
United Kingdom
About 2 months using the app
UFE - Upsell Funnel Engine replied March 21, 2023

Thank you for leaving such a positive review about our app! We are thrilled to hear that it has helped improve the look and functionality of your cart drawer. We strive to provide customization options that cater to individual needs, so it's great to hear that you found them useful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

March 5, 2022

Very friendly, competent and fast support. My issue was resolved within 10 minutes. I recommend this app. Thanks very much

Lilsista
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Hi, Thank you for finding great value in our app and our support. And our special thank you for recommending our app. we always here for any service

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 21, 2020

This is one of the best bundle and upsell apps I found here in Shopify, setup is very easy to understand and it does what it suppose to do. This is much better than some paid apps. Support is great and very responsive and easy to communicate via the online chat. I recommend you to try it out.

MOONYSHINE
Singapore
About 2 months using the app
June 7, 2023

I cannot recommend this app enough. The outstanding customer service, paired with its user-friendly nature and ability to boost average order value, makes it a must-have for any online business owner. Whether you're a seasoned professional or just starting out, this app will undoubtedly take your store to new heights.

Fidget Pop
United Kingdom
About 2 months using the app
UFE - Upsell Funnel Engine replied June 7, 2023

Thank you for your glowing review!

We are thrilled to hear that you had such a positive experience with our app. Our team is dedicated to providing outstanding customer service, and we are glad that it has made a difference for you.

We take pride in creating a user-friendly app that helps boost average order value. It's great to know that our efforts have been successful in meeting your needs as an online business owner.

Whether you are an experienced professional or just starting out, we are committed to supporting your growth and taking your store to new heights.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Edited January 17, 2023

Quest'app è molto semplice e intuitiva, ti guida step by step, e perciò è molto semplice da usare!
Ho avuto un problema e nell'attesa mi hanno fatto fare un giochino! Molto carina e innovativa come idea!
In seguito sono riuscita a risolvere i miei problemi e la persona che mi ha assistita è stata molto chiara e gentile.
Ve la consiglio vivamente!

EasyWinter™
Italy
About 2 months using the app
UFE - Upsell Funnel Engine replied January 18, 2023

Apprezziamo sinceramente che tu abbia trovato la nostra app e il nostro supporto di grande utilità. Siamo sempre lieti di assistere i commercianti come te. Grazie mille per il tuo tempo.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

-Helixo Support Team

Edited November 29, 2021

costumer service fast and efficient, they resolved my problem. I recommend this application Good experience

Peludos a 4 patas
Spain
About 2 months using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate