Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

May 23, 2023

Nice free app to test what works the best on your shop before paying for an upsell/crosssell app and good,fast support

Myvova
Luxembourg
2 months using the app
UFE - Upsell Funnel Engine replied May 23, 2023

We greatly appreciate your positive review of our app! It's wonderful to hear that you have found it to be a valuable tool for testing different strategies on your shop before considering investing in an upsell/cross-sell app.

We understand the importance of being able to make informed decisions about your business without incurring unnecessary costs upfront. Our app was specifically designed to provide a cost-effective solution for testing and optimizing your shop's performance.

Furthermore, we're thrilled that you have found our support team to be responsive and helpful. Delivering excellent customer service is a top priority for us, and we're glad that we have been able to assist you promptly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 7, 2022

The service is excellent, thank you for the support, Sarah. The features are beautiful and worth a try, We wish you the best.

PETS PW
Saudi Arabia
2 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

June 27, 2020

Works well for our requirements. Support was really quick and responsive. Would recommend to all shops.

SterilizeAll
United States
2 months using the app
UFE - Upsell Funnel Engine replied June 27, 2020

Thank you so much for the genuine feedback 🤗 We love to support the Shopify community and merchants like you ❤️

- Sarah, Helixo 👩‍🦰

September 8, 2020

The customer service is top-notch! I found the app very useful, and it is compatible with gem pages. I am in testing mode, but so far, everything seems perfect. I highly recommend this app.

Precjosa
Poland
2 months using the app
June 2, 2022

Amazing customer service, easy to use. 100% recommend. Looking forward to seeing the increased AOV :)

Sakuchi
Singapore
2 months using the app
UFE - Upsell Funnel Engine replied June 2, 2022

Hey. We’re thrilled that you were satisfied with our services. And our special thank you for recommending our app. We count ourselves lucky for customers like you. We look forward to hearing you again in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

March 8, 2022

I am startup and like this app and also the support. The possibilities of the app is very nice and if there is any problem the support is very good!

Andgow
Netherlands
2 months using the app
UFE - Upsell Funnel Engine replied March 8, 2022

Hey. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

August 21, 2020

Busy installing it now and updating the design etc but it's super easy to do so far and integrates perfectly with my theme. And it's FREE and customer support is ace. Cannot fault this:)

Nightire Sleepwear
United Kingdom
2 months using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Awesome 🎉 Thank you so much for sharing your experience with us 🥰 Really appreciated!

- Sarah, Helixo 👩‍🦰

January 31, 2023

Great app. Many customization options. Suitable for sellers who want an "advanced" bundle or quantity discount offer. You can create, add message, add images for different tiers, which cannot be done in many other apps. The customer support is available to walk you through every question. Highly recommended!

Kobe Footwear
United States
2 months using the app
UFE - Upsell Funnel Engine replied February 1, 2023

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience and are glad that you enjoyed our service. Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 16, 2022

Excellent app, Sarah was great with helping me with an issue I was having integrating with their Wow Cart App. Thanks so much! Great apps and customer service!

Melson Web Demo
United States
2 months using the app
UFE - Upsell Funnel Engine replied August 16, 2022

First of all thanks for adding my name to your comment. Our team is so grateful for your positive feedback. Your review means a lot to us. Thank you for choosing our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited October 30, 2020

Good app! Does pretty much everything you need. Customer support always helps you out. Go for It ! ! !

Vileep
Lithuania
2 months using the app