Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

March 9, 2021

Probably the best app for upselling and crosselling products, great support and a lot of funcionality!

Saudamor
Italy
About 2 months using the app
May 31, 2021

Very happy. Fast response times from support and so far every wish has been realised. We still have to wait a few days to see how effective the app is. However, it loads super fast. Many setting & design options

MagicHolz
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied June 6, 2021

Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community.

If in need of further assistance please contact us at support@helixo.co Or via our in-app chat.

-Sarah, Customer Service Executive

June 21, 2021

One of the best upsell/Bundles apps on the market, very afforable and the customer service is on point,i highly recommend

SunOptics
France
About 2 months using the app
UFE - Upsell Funnel Engine replied June 21, 2021

Thank you so much for taking the time to share your kind words. This means a lot to us. Your words bring us immense joy and inspire us to keep moving forward. We wish you all the very best with your business.

If in need of further help please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

-Sarah, Customer Service Advocate.

March 16, 2022

I'm very happy with the application, I've been looking for an upsell app for a long time, but this one is really good.

Zubček
Slovakia
About 2 months using the app
UFE - Upsell Funnel Engine replied March 17, 2022

Hi, Your words made our day. Thank you so much for the time to share your feedback on our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 6, 2020

I rarely give reviews but I find it even rarer to find such high-quality apps that do just what they describe without charging extra fees.

powerana
United Kingdom
About 2 months using the app
Edited November 5, 2021

Amazing app and great customer service!! Very easy to use and it is so efficent to use it to increase AOV.

Giftshop Custom
United States
About 2 months using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate

September 3, 2020

Very good customer service. Nice app. The appearance is quite pretty. A lot of functions, It is very impressive

Home Greed
Canada
About 2 months using the app
August 2, 2023

Everything great. Was very happy with the customers service. she helped me immediately and was very friendly

happymonthlies.com
Austria
About 2 months using the app
UFE - Upsell Funnel Engine replied August 3, 2023

Thank you for your kind words.I'm thrilled to hear that you had a positive experience with our customer service!

It's wonderful to know that we were able to assist you promptly and in a friendly manner.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

May 6, 2021

Sara was polite and got the job done quickly. She made sure to provide me with accurate steps to get the issue resolved. She was very patient.

KralSu Sink and Faucet Supplies
United States
About 2 months using the app
March 18, 2021

This is the first review i've felt compelled to write. Upsell apps are a dime a dozen, but I found what separates UFE is their support (special thanks to Sarah!) and customization. The integration & customization options in-app are extremely flexible. We were able to integrate & match to our style guidelines quickly and easily. Not only that, but they introduced several USEFUL new features in the short space of time we were in our trial period. Highly recommended.

Shifting Senses
United States
About 2 months using the app