Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

May 14, 2024

UFE offers a generous free plan, and even provided generous support when I had issues integrating with my store. Looking forward to growing with the help of this app.

Epic Paddles
United States
14 days using the app
UFE - Upsell Funnel Engine replied May 16, 2024

Thank you for your positive feedback!

We're glad to hear that you appreciate our generous free plan and the support we provided during your integration process.

We're excited to continue supporting you as you grow your business with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 26, 2024

It is a very good software. Every time there are some problems, you can get timely feedback and the cause can be quickly found and solved. Thank you very much Akhil. Thank you for your professionalism and very patient service.

Zupapa
Hong Kong SAR
Almost 2 years using the app
UFE - Upsell Funnel Engine replied March 27, 2024

We're absolutely delighted to receive your feedback!

Knowing that you find our software excellent and appreciate our prompt support brings us immense joy.

Your satisfaction is our utmost priority, and we're dedicated to swiftly identifying and resolving any issues you encounter.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 9, 2024

Good, it offers what I need. The UI of the upsell pop-up is beautiful as compared to other apps. The support was very helpful and really solved my problem.

IOOI Select
Malaysia
3 months using the app
UFE - Upsell Funnel Engine replied April 11, 2024

Thank you so much for your glowing review!

We're happy to hear that our customer service team was able to assist you effectively during your time of need.

Providing attentive and helpful support is our top priority, and we're delighted that we could meet your expectations.

Your five-star rating means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 10, 2024

Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!

ElevenLabs - Plant Based Nutrition
Australia
9 months using the app
UFE - Upsell Funnel Engine replied January 12, 2024

Thank you for taking the time to share your positive experience!

We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service!

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 27, 2023

Love the service and how easy it is to use! Glen was an absolute star helping me and guiding me through everything, this is a must have app for every shopify store!

BIO GEN SUPPLEMENTS
Sweden
Almost 2 years using the app
UFE - Upsell Funnel Engine replied November 29, 2023

We're delighted to hear that you're loving our service and finding it user-friendly!

Our customer support team is always here to assist, and we're thrilled you found the guidance helpful. Your feedback is greatly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 10, 2024

Good shopify tool. Use it regularly for bundle offers. Great customer service

Babymoov UK
United Kingdom
Almost 2 years using the app
UFE - Upsell Funnel Engine replied April 12, 2024

We're glad to receive your positive feedback!

It's wonderful to know that you've been utilizing our app for managing bundle offers effectively.

Our team is committed to providing excellent customer service, and we're delighted that you've had a great experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 4, 2024

best app available for free! awesome customer service too\! liked this app way too much must have for all kind of businesses

AnimeOryx
India
3 months using the app
UFE - Upsell Funnel Engine replied April 10, 2024

Wow, thank you so much for your incredibly kind words! We're excited to hear that you're enjoying our app and that you've had a positive experience with our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


July 24, 2024

This is a very good plugin, the service support is very fast, very good

myebikes.com
Germany
About 1 hour using the app
UFE - Upsell Funnel Engine replied July 25, 2024

Thank you for your kind words!

We're thrilled to hear that you find our plugin very good and that our service support has been fast and satisfactory.

Your feedback means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 6, 2024

I really like it, they have great customization, UFE has the best pricing model, imo, as there are all features available from the start and you only have to pay more when you actually sell more. Customer support is also excellent, they even have live chat. I could resolve all my problems quickly and it just works, I am really happy :)

My Store
Germany
2 months using the app
UFE - Upsell Funnel Engine replied February 7, 2024

Thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying our product and that our customization options meet your needs. Our team works hard to provide the best pricing model and customer support possible, so it's fantastic to know that it's making a difference for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 25, 2024

Very simple to set up and very effective. Customer support is expeditious, fixed my widget positioning in a single step that did not take more than 2 minutes. Would recommend!

Too Shiny For Ya
Slovenia
5 months using the app
UFE - Upsell Funnel Engine replied March 26, 2024

Thank you for your positive feedback! We're extremely happy to hear that you found our setup process simple and our app effective. It's fantastic to know that our customer support team was able to assist you quickly and efficiently.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team