Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.

June 21, 2021

One of the best upsell/Bundles apps on the market, very afforable and the customer service is on point,i highly recommend

SunOptics
France
About 2 months using the app
UFE - Upsell Funnel Engine replied June 21, 2021

Thank you so much for taking the time to share your kind words. This means a lot to us. Your words bring us immense joy and inspire us to keep moving forward. We wish you all the very best with your business.

If in need of further help please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

-Sarah, Customer Service Advocate.

March 16, 2022

I'm very happy with the application, I've been looking for an upsell app for a long time, but this one is really good.

Zubček
Slovakia
About 2 months using the app
UFE - Upsell Funnel Engine replied March 17, 2022

Hi, Your words made our day. Thank you so much for the time to share your feedback on our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

September 6, 2020

I rarely give reviews but I find it even rarer to find such high-quality apps that do just what they describe without charging extra fees.

powerana
United Kingdom
About 2 months using the app
Edited November 5, 2021

Amazing app and great customer service!! Very easy to use and it is so efficent to use it to increase AOV.

Giftshop Custom
United States
About 2 months using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate

September 3, 2020

Very good customer service. Nice app. The appearance is quite pretty. A lot of functions, It is very impressive

Home Greed
Canada
About 2 months using the app
August 2, 2023

Everything great. Was very happy with the customers service. she helped me immediately and was very friendly

happymonthlies.com
Austria
About 2 months using the app
UFE - Upsell Funnel Engine replied August 3, 2023

Thank you for your kind words.I'm thrilled to hear that you had a positive experience with our customer service!

It's wonderful to know that we were able to assist you promptly and in a friendly manner.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

May 6, 2021

Sara was polite and got the job done quickly. She made sure to provide me with accurate steps to get the issue resolved. She was very patient.

KralSu Sink and Faucet Supplies
United States
About 2 months using the app
March 18, 2021

This is the first review i've felt compelled to write. Upsell apps are a dime a dozen, but I found what separates UFE is their support (special thanks to Sarah!) and customization. The integration & customization options in-app are extremely flexible. We were able to integrate & match to our style guidelines quickly and easily. Not only that, but they introduced several USEFUL new features in the short space of time we were in our trial period. Highly recommended.

Shifting Senses
United States
About 2 months using the app
March 15, 2021

Helping me a lot increase AOV. excellent customer support & much user friendly . would recommend it.

teezer
India
Over 3 years using the app
April 1, 2023

Ottima assistenza, inizialmente avevo dei problemi con la posizione del widget, ma dopo l'assistenza ha risolto tutto in un lasso di tempo breve.
Consiglio questa applicazione anche per questo motivo.

Best Pets
Italy
About 2 months using the app
UFE - Upsell Funnel Engine replied April 1, 2023

Grazie per aver condiviso la tua esperienza positiva con il nostro team di supporto! Siamo lieti di essere stati in grado di risolvere rapidamente il problema riscontrato con il widget e che il nostro supporto sia stato in grado di fornirti l'assistenza di cui avevi bisogno.
Non vediamo l'ora di continuare a servirvi e di fornirvi il miglior supporto possibile.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

-Team di supporto Helixo