Reviews (1,076)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

Edited February 25, 2021

Amazing customer client service, very fast, very kind and very useful. Sarah fixed all my issues ! The app is very easy to use and nice designed. There's so many options! Thank you

Hdeuzo
France
About 1 month using the app
Edited November 6, 2020

Customer support was great. Sarah answered my questions without delay and kindly. Would recommend!!!

Roomyble
United States
About 1 month using the app
August 30, 2020

Fantastic support from Sarah! Truly excellent app in all its functions, I hope it stays free. It helps sales a lot, there are many features for an upsell

HQtecno
Italy
About 1 month using the app
July 27, 2021

I tried out the app and the first experience with it is amazing. It is super easy to set up everything and get it going. I face a problem with the Cart page and the support is just amazing. I rate the app as well as the support 5 out of 5 stars. Keep it up this way! :-)

Tool-Elite
Germany
About 1 month using the app
UFE - Upsell Funnel Engine replied July 27, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

August 26, 2021

support team quick response, UFE works fine and easy to use, compare to other bundle apps, we decide keep use this App

life.rich.creative
Taiwan
About 1 month using the app
UFE - Upsell Funnel Engine replied August 26, 2021

Thanks for leaving a feedback, I really appreciate that. 😊 I am always here to help you :)

In case of further support feel free to contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

January 9, 2021

Very professional company and the support team is just amazing. As a beginner had some issues and they resolved all of them very efficiently.

Perromascota
Spain
About 1 month using the app
February 6, 2022

The app is great and works very well, I did have some small issues with currency and other stuff but support was super fast and helpful

Dynamix
United Kingdom
About 1 month using the app
UFE - Upsell Funnel Engine replied February 6, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

August 21, 2020

Very awesome app. Easy to use and customize. Will easily recommend to others, also the customer support is warm, genuine and friendly.

Blueberry Warrior Co
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Thank you so much for sharing your feedback 🙏 Our entire team is ready to help merchants like you 🥰 Really appreciate your time to write the feedback!

- Sarah, Helixo 👩‍🦰

July 27, 2021

Excellent customer service,,, It works great,,, I appreciate the upgrade very nice hook up thank you once again,

Papa Basil
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied July 27, 2021

Awesome, thank you so much for your review. I am always happy to increase your sales more 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

March 27, 2023

I am very happy that they solved my problems in a very practical way. Thank you to the work team. :))

Whitecleaning
Türkiye
About 1 month using the app
UFE - Upsell Funnel Engine replied March 27, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that our support team was able to provide you with the assistance you needed. We appreciate your recommendation and look forward to continuing to provide you with a great experience!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team