Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.
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The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0
Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.
In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate.
The app offers many choices. It is simple, very clear, and effective. If you have any questions, the support will help you in the shortest possible time, no matter when. I am very satisfied and recommend the app.
This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!
We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
We are testing UFE as a funnel tool in various applications. It works well and the customer support I received was phenomenal. What couldn't be answered straight away was sent through to developers who assisted almost instantly. Sarah is an asset, she helped me tremendously. Great work keep it up.
I have tried many apps like this, but this seems to be built with more thought than the others and hence works the way you'd want it to rather than some backward way some other apps are built. On top of that the service from Sarah was perfect. Fast, effective and polite. Could not recommend more
Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community.
If in need of further assistance please contact us at support@helixo.co Or via our in-app chat.
-Sarah, Customer Service Advocate
It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.
Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I used this app to have an upsell funnel and its awesome app, easy to use. The most important thing is their customer support, Sarah from the support team are always available and VERY helpful. Thank YOU for your hard work.
Awesome! Thank you so much for that genuine review 😍 We are always happy to see merchants are sharing their awesome experience 🥰
- Sarah, Helixo 👩🦰
Amazing customer client service, very fast, very kind and very useful. Sarah fixed all my issues ! The app is very easy to use and nice designed. There's so many options! Thank you
Customer support was great. Sarah answered my questions without delay and kindly. Would recommend!!!
Fantastic support from Sarah! Truly excellent app in all its functions, I hope it stays free. It helps sales a lot, there are many features for an upsell