Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

January 7, 2021

Onboarding was easy and they offer a great help center with docs and the support is fast to respond with inquires and requests.

Pod Accessories
United States
23 days using the app
August 28, 2021

Very good support, this app could be very helpful for every marketer working with Shopify as a plateforme

Odatty
United Kingdom
23 days using the app
UFE - Upsell Funnel Engine replied August 28, 2021

Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

April 25, 2024

The technical is very responsive and the app is great.

Vivant Garde
United States
1 day using the app
UFE - Upsell Funnel Engine replied April 26, 2024

We're grateful for your positive review!

It's fantastic to hear that you're pleased with our technical support team's responsiveness and that you're enjoying our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

August 12, 2020

Great app! First of all its free and that's a huge point. The customer service is also excellent. Definitely recommended app.

Pristine Pillow
India
22 days using the app
UFE - Upsell Funnel Engine replied August 12, 2020

Thank you so much for sharing your genuine feedback on your experience 🎉 Really appreciated it 🙏

- Sarah, Helixo 👩‍🦰

Edited November 16, 2023

Great support

Soulmate Customs
United States
22 days using the app
UFE - Upsell Funnel Engine replied October 26, 2023

Thank you for your positive feedback!

We're delighted to hear that you've had a great experience with our customer service and find our app easy to understand.

We strive to provide the best possible service to our users, and your kind words are truly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 24, 2021

Easy Upsells and great support, the application is free so it's a really good way to start with upsells with a lot of options

Amivia
France
22 days using the app
May 23, 2022

amazing omg man https://youtube.com/shorts/iAv4xzf8Nug?feature=share
really amazing app i give 5 starrr

SharkySlides
United Kingdom
22 days using the app
UFE - Upsell Funnel Engine replied May 24, 2022

I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing a diverse selection of workouts and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

September 3, 2020

This is an amazing free app and their customer service is wonderful! A must have for any eCommerce store if you want to increase revenue!

Decorfaure
Australia
22 days using the app
October 31, 2020

great support team. In real-time helped me change the position of the widgets. I really like working with them

petstring.com
United States
22 days using the app
September 18, 2020

UFE Cross Sell & Upsell Funnel is a very good app for create upsell funnel and the Customer Care are wonderful.
I had got some big problems with funnel and the Support help me with fasted and professional work.

Top !

VINEJA
Italy
22 days using the app