Reviews (1,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Great app, excellent free option and great pricing structure outside of that. Fast customer service response, would recommend!
Thank you so much for your fantastic review! Providing valuable and accessible services to our users is a top priority for us.
It's great to know that our customer service team was able to respond promptly to your needs.
We understand the importance of fast and efficient support, and we're delighted that your experience reflects our commitment to customer satisfaction.
Your recommendation means a lot to us, and we're grateful for your trust in our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!
We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
great
Thank you for the great review!
We’re thrilled to hear you had a positive experience with us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.
Thank you so much for your kind words!
We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment.
Helping our customers feel supported, especially when navigating new settings, is our top priority.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.
Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.
Well done for the customer service and thanks again to Tinu.
Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.
Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
really helped me positioning my offer correctly 10/10 support
Thank you so much for your kind words and the fantastic 10/10 rating!
We are thrilled to hear that our support team could assist you in positioning your offer correctly.
Your success is our priority, and it's wonderful to know we made a positive impact.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app & functionality - customer service is top quality too! Quick and reliable support.
Thank you for your fantastic review!
We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.
Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love the app how easy it is to implement on our store.
We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store!
Your feedback fuels our commitment to providing exceptional service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.
5* support
regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team