Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
Refine
-
By rating
Great app interface, totally customizable AND AMAZING COSTUMER SERVICE! really recommended until we will see how the paid plan is...
This software is great, a free app, but it can meet most of the needs, very good, I hope you can try
I'm a starter and was looking for a cheap app for upsells.
I test the UFE 2.0 - Upsell Funnel Engine and i must say it's perfect!
You can place your upsell products all over you want and can customize this with many options!
I had a little issue today and wrote with the support. The issue was sloved in just 10 min.
I'm very happy with this app.
It is one of the best upsell app with a great support and all that for free!
Great work guys! Go on like this
Thank you so much for sharing your experience 🤗. We really love when hearing feedback from merchants like you 🥰
Yes! It's our first priority to fix an issue within minutes! 😊
- Sarah, Helixo 👩🦰
I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.
5* support
regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Verry good app. I use it for upsell. Support teams are very enthusiastic and friendly. All my problem are solved very quickly. Thanks!!!!
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sreeshankar, Customer support Advocate.
So many thanks to Sarah, she helped us to fixed many issues and the display error, now it's working perfectly.
Sarah and the team at UFE Cross Sell & Upsell Bundle are amazing at what they do. Very hands and fantastic team with an app that is so innovative and effective at boosting your conversions and overall product page perfomance. Highly recommend!
Thank you so much for this wonderful opinion. Our hard work and dedication to being recognized by merchants like you give us immense joy and inspiration.
If in need of further assistance please contact us via the in-app chat or at support@helixo.co.
-Sarah, Customer Support Advocate.
It's so simple and does not look spammy ..Beautiful upsell for conversion
Easy to modify to arrange in some pages
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sarah, Customer support Advocate.
I used several similar Apps before. Only this app is amazing. Super easy to manage and the customer service is great. Highly recommend!
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sreeshankar, Customer Support Advocate
This is one of the only upselling app that seems to have thought of everything!!
They have been a great help in solving issues I was experiencing, and answering any questions I have about the app / potential customisation.
The only thing I would recommend they add is an upselling widget that is triggered based certain products added to the cart and offers discount based on cart value of those particular products.
Thank you for your review!
We're thrilled to hear that our upselling app has been helpful in solving your issues and addressing your questions about customization. We appreciate your feedback and suggestion.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team