Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

September 20, 2020

Customer support is super quick. I highly recommend the App! After a few minutes they fixed my problem.

PORTHY
Germany
2 days using the app
January 29, 2022

I just uploaded the application on my shop and I have to say that the chat support is incredibly competent !

Chamisae
France
2 days using the app
UFE - Upsell Funnel Engine replied January 30, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Nikitha, Customer Support Advocate.

January 19, 2023

I tried more than 10 upsell & cross sell apps, I love this one, the functions and the designs are the best. The service is also the best. BEST APP!

North Home
Canada
2 days using the app
UFE - Upsell Funnel Engine replied January 19, 2023

"We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team and we're glad we could provide you with the service you deserve. Thanks for choosing us and we hope to see you again soon."
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 31, 2020

I have been testing it for my shop, I liked it very much but found something that needed to be improved for my needs, I contacted support, Sarah was very fast to answer, and very patient, she understood my needs and talked with the team, she even got an ETA for the enhancement I need, and I haven't even signed up to the service. I will do it right now.

Curso ENARM ALFILMD® - Los mejores cursos ENARM
Mexico
2 days using the app
November 27, 2019

Amazing app, easy to use and you can modify a lot of things doing it super efficient for your store, and also a great customer support!!! Recommended

Steffan Gonzi
Spain
2 days using the app
Edited November 20, 2020

j'adore ils sont super service aide rapide, appli claire pour débutant au top
merci beaucoup. je recommande

SHOP-BORDE
France
2 days using the app
October 10, 2020

To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!

Hiveràlaise
France
2 days using the app
February 16, 2022

As a new user to the app, first impressions have been great so far. I hope it sustains! There are multiple options to enable different types of product bundles and offers.

Now & Zen
India
2 days using the app
UFE - Upsell Funnel Engine replied February 16, 2022

Thank you so much for sharing your first experience with our app. We really appreciate you being a customer. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

July 18, 2021

Great app, amazing customer support. Super fast and detailed responses. I was able to set the app up very fast thanks to the support. Recommend.

Aestete
Ukraine
2 days using the app
UFE - Upsell Funnel Engine replied July 18, 2021

Glad that I could help you, always happy to help merchants like you 😊 Thank you so much for sharing your valuable feedback.

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

June 27, 2020

Unfortunately, to date, it is not useful for the multilingual shop, so I cannot use it. I'm so sorry. I hope they can solve this problem in the future. If you have a single language shop, it is very good.

Abalata
Mexico
2 days using the app
UFE - Upsell Funnel Engine replied June 27, 2020

Thank you so much for the honest feedback 🥰

We do support translation for one language at the moment, but we will surely implement translation for multilingual shops like you in the upcoming update releases. 💪🏻

- Sarah, Helixo 👩‍🦰