Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

July 26, 2020

I am totally satisfied with this application and the support.
This app is totally what I wanted, but better.
The possibility to create different kind of offers with the same app. Great.
During the configuration, I made a small mistake (I really suck ...) and Sarah from support was ultra responsive and professional to help me ... one Sunday ... Yes, one Sunday morning, she was available to help me, and I love it.
I highly recommend this app.

MSB-Mex
France
10 days using the app
UFE - Upsell Funnel Engine replied July 26, 2020

Awesome 🎉 Thank you for sharing your experience with us! 🥰 Feedbacks like this always keeps us motivated to hustle hard to serve more merchants like you 💪🏻

- Sarah, Helixo 👩‍🦰

November 8, 2021

This app is easy to use, and the interface is user friendly. Most important of all, the costumer service is fast and efficient, they will try their best to meet my requirement and solve the problem. Higly recommend!

JQ-EnergyHub
Hong Kong SAR
10 days using the app
UFE - Upsell Funnel Engine replied November 8, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate

May 11, 2023

amazing app and an even more amazing customer service. I recommend for everyone

Stick Gripps
United States
10 days using the app
UFE - Upsell Funnel Engine replied May 11, 2023

Thank you for your incredible feedback! We are thrilled to hear that you not only enjoy our app but also had a wonderful experience with our customer service. Your recommendation means the world to us, and we are truly grateful for your kind words.

Once again, thank you for your support and for recommending us to others. Your satisfaction is our ultimate reward, and we look forward to serving you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 1, 2020

I love this app! Very effective in increasing sales and helping us to up sell our products on our website. Customer service is also great!

The Lost Bread Online
Philippines
10 days using the app
June 2, 2022

Thank you Athira.!!! She solve my problem!!! i love this app,, thank you so much!!!! Athira i will use this app forever!!!

kitchenyours
South Korea
10 days using the app
UFE - Upsell Funnel Engine replied June 2, 2022

Thank you so much for taking the time to write us such a wonderful review.

Really appreciate it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate

April 7, 2021

Very convenient and usefull app. Besides that the customer service is very friendly and always happy to help! I am sure you can drive a lot of extra sales with this app.

Move Blue
Netherlands
9 days using the app
February 6, 2022

We like the very friendly and quick support! I had some questions at the beginning and I got immediately support via chat.

it's glowy
Germany
9 days using the app
UFE - Upsell Funnel Engine replied February 6, 2022

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

August 19, 2023

I have used so many apps for cross-sell and bundles, But this is the best one among them, due to support and usage of the application, and always there support is available to help you in anything, they are the best <3

Réunisstore
Qatar
9 days using the app
UFE - Upsell Funnel Engine replied August 21, 2023

Thank you so much for your kind words! We're truly delighted that you've found our cross-sell and bundles app to be the best among your experiences.

Our team is always here to assist you whenever you need help or have questions. Your support means a lot to us, and we're committed to providing you with top-notch service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 6, 2022

The prompt and accurate responses from support have always been helpful.
The design is simple and does not affect our store design, and the settings are simple.

マリエン | ドイツハーブ
Japan
9 days using the app
UFE - Upsell Funnel Engine replied July 6, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

Edited July 21, 2020

Really helpful support and great app with easy css customization! Super responsive, really hope they get more support for growing their team!

FUTUREverified®
Singapore
8 days using the app