Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

Edited September 19, 2020

So easy and helpful tool and in doubt the support team is wonderful! Easy setup and configuration. Many possibilities to upsell!

MiCleo&Co
Spain
2 days using the app
August 24, 2021

My bundles were showing $ instead of € ... after trying everything, i was stocked and the team fixed it up very quickly.. i can go back to work now .. many many thx to Sreeshankar from Ernakunam / India... this guy is so nice and understood everything right away ... a real pleasure .. thx to you man ..

HAZAK.fr
France
1 day using the app
UFE - Upsell Funnel Engine replied August 24, 2021

This review really made my day. Thank you so much for the mention. But all credit goes to my team for the prompt issue resolution. We shall work hard to make our services better for you.

We have our next major update all set to release in the near future. We hope you will like the new additions.

Thank you for being a great customer to us.

If you need more assistance please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sreeshankar, Customer Support Advocate.

March 14, 2021

Great app. it helped me to improve my conversion rate a lot. Customer service is AMAZING! fast and very helpful .
I recommend this app to everyone!

Bella Vida
Israel
1 day using the app
August 8, 2020

This app is really easy to set up and very flexible. For the moment the app does not fit 100% of my needs but I tchated with one of the 2 self-funded team. She was very kind and will test features to improve the app very soon. Thank you for this reactivity.

My Lil'Angel
France
1 day using the app
September 18, 2020

Sarah is very helpful and assists us very well during the setup. It is a great app and I encourage you to give it a try. Thank you very much.

Village Grocer M-City
Malaysia
1 day using the app
January 12, 2023

Sara from the support is amazing. Great app, bundle looks very nice. Free trial is perfect for little companys

ComicKing
Germany
1 day using the app
UFE - Upsell Funnel Engine replied January 14, 2023

We’re really grateful and appreciate you taking the time to share your rating with us.

We’re glad that you enjoyed our support also.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited December 29, 2020

Hello there, The app is really easy to use and comes with a lot of features and the customer service is on point :D

Ecosophist
Australia
1 day using the app
January 16, 2023

Awesome app, easy to operate. Richcarde was amazing with his support

Store3us
Albania
1 day using the app
UFE - Upsell Funnel Engine replied January 17, 2023

Thanks for the positive review! We love hearing from our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 9, 2021

Great customer service, responds very individually to my wishes. The functions correspond exactly to my expectations and help me a lot. many thanksl

PRINTM
Germany
1 day using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

December 10, 2022

I recently started using UFE Cross Sell on my website and I have been extremely impressed with its capabilities. The support team is always quick to respond and has been incredibly helpful in answering any questions I have had.

One of the standout features of this app is the ability to customize it even with the free plan. This has allowed me to tailor the app to fit the unique needs of my business and create a more seamless experience for my customers.

Overall, I am extremely satisfied with this app and would highly recommend it to other Shopify users. The customization options and excellent support make it a valuable addition to any website.

Gigi
Belgium
1 day using the app
UFE - Upsell Funnel Engine replied December 10, 2022

We appreciate your support and the great review you provided.

Also, we're thrilled to hear that you found our app to be simple and clear.

Thank you again for sharing your experience with our app and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team