Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.
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I was searching for a really long time to find an app for my cross sells. This app is by far the best solution for me. Unlimited options, everything is customizable. The support is super fast and helpful. I really recommend using this app!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated
We're thrilled to hear that our app suits you and also liked our customer support
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
great support, fixed an issue with my theme in minutes! I would highly recommend this app and the support is top notch
Thank you so much for your feedback and the recommendation 🎉
- Sarah, Helixo 👩🦰
There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.
Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.
If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
I would highly recommend this app for anyone who wants to increase their sales. And Sarah is lovely and helped me customise the position of the widget in my checkout page!
The outstanding customer service, paired with its user-friendly nature and ability to boost average order value
Thank you for your positive review! We are proud to hear that our outstanding customer service, user-friendly platform, and ability to boost average order value have met your expectations. We take pride in providing exceptional support and continuously improving our services to enhance the overall customer experience. Your feedback is greatly appreciated, and we will strive to maintain this high level of service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
very responsive customer service, working hard to fix some issues encountered, looking forward to making full use of the app, it's very easy to use and it fits our needs.
Great support! and Many many features in a single app keep the good work guys. my theme wasnt accepting the app and they took their time to fix it and to explain me
this is entirely different from other apps , i love the layout and design and faster loading , all was awesome!
Best app for this store area! It offers many features for free, very customizable and best support chat, almost instantaneous. No other app has this many features for free!
Thank you so much for choosing our app, we’re thrilled that you enjoyed the experience with our support team! Our team is dedicated to providing a high level of service and we’re happy to hear that we were able to do so for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
Perfect app and best support ever.
They helped me with design and implementation in live chat and saved me ton of time.
Highly recommended.