Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc.

I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted.

I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests.

Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Lunoji
Singapore
7 days using the app
UFE - Upsell Funnel Engine replied October 5, 2023

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs.

Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana.

Your feedback means a lot to us, and we appreciate your cooperation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 6, 2023

Great support, great app, it's very complete and useful for cross sells and upsells, and much more. Good job

MyStand24 s.r.l.
Italy
7 days using the app
UFE - Upsell Funnel Engine replied February 6, 2023

Thank you for your kind words! It's great to hear that you find our app complete and useful for cross-selling and upselling. Our team works hard to make sure that our customers have a positive experience, and it means a lot to receive such positive feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 27, 2020

Very good app and suport team!
Thanks so much.
I think I have created a nice widget!
Can contribute to sales。

Laviwell
Japan
7 days using the app
Edited March 4, 2021

Very helpful and friendly, I already solved a lot of problems with help of system support, Sarah. Thanks. I do enjoy using this app for my website.

Kedai Emas Sri Tanah Merah
Malaysia
7 days using the app
January 12, 2022

We used this app for upsell x cross-sell and it perfectly fit. Also lightning fast support is a big plus!.

Lux Royal
United Kingdom
7 days using the app
UFE - Upsell Funnel Engine replied January 12, 2022

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate

March 5, 2021

I had to need a bundle purchase app so search it to the Shopify app store. I found out so many bundle apps but it was hard to find what I want. But then, I found 'UFE Cross Sell & Upsell Bundle' finally and it was really really different from other similar apps.
1) Most bundled apps align items vertically. However, this app aligned items horizontally and displayed the item name beside the image, so it went well with the existing homepage.
2) And it's also available to activate with only one item. Other apps wanted two items at least for activate to bundle feature. This is very big difference from other apps.
After installed it, I had trouble with one thing but it was never big one in the result. Because their crew(Helixo support team) is a very excellent expert. I sent require help message in the app and they reacted quickly and kindly.
They found a way so easily and it was surprised me. And they also found what I didn't find and advanced it, too.
Now I write a review with feel very satisfaction.
If anybody wanna a bundle app, I recommend this app strongly! I spent search so many time to find this app. And I hope you save time.
Thank you! Helixo guys! And especially thank you, Sarah!

UNAVI USA, Inc.
United States
7 days using the app
Edited November 8, 2019

Installed this app to provde upsell capability. Very impressed with how easy it is to create multiple offers in different ways. Designs are attractive. Support was extremely helful and quick to address a technical error I was having.

Lanyardi
Australia
7 days using the app
UFE - Upsell Funnel Engine replied November 9, 2019

Thank you so much Lanyardi, Glad you liked our product, and we will be with you in achieving your upsell goals.

Hearty Thanks from Team Helixo Co

March 27, 2023

Awesome app and great support, very responsive and got me exactly what i wanted ! I highly recommend !

Mobray Beauty
United Kingdom
7 days using the app
UFE - Upsell Funnel Engine replied March 27, 2023

Thank you for taking the time to leave us a review! We're glad to hear that our team was able to provide you with practical solutions and resolve your issues. We appreciate your kind words and value your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 17, 2020

So far so good. Lack of tutorial videos at the moment, but theyve assured me they are on the way. chat was quick and helpful. Veyr early days yet with the app, but i like it so far!

GHOST-SAMPLES
United Kingdom
7 days using the app
August 22, 2023

Good Aplication, easy to use
For CS : Fast response, very kind support person & helpfull of course
Thank You for u'r help

Trapo Indonesia
Indonesia
6 days using the app
UFE - Upsell Funnel Engine replied August 31, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use.

Our customer support team is always here to assist, and we're glad we could help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team