Reviews (1,091)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.
Well done for the customer service and thanks again to Tinu.
Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.
Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
Great app & functionality - customer service is top quality too! Quick and reliable support.
Thank you for your fantastic review!
We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.
Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love the app how easy it is to implement on our store.
We're delighted to hear that you're enjoying our app and finding it simple to integrate into your store!
Your feedback fuels our commitment to providing exceptional service.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.
5* support
regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
thanks so much for help
Thank you for your kind words!
We’re so glad to hear that our help has been valuable to you. Your satisfaction means the world to us, and we’re always here to assist you whenever you need.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Quick and competent support, I like the App because it's simple and easy to use.
Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've had a positive experience with our app and that you find it simple and easy to use.
Providing quick and competent support is a top priority for us, and we're delighted to hear that our efforts have met your expectations. Your satisfaction is what drives us to continuously improve and enhance our services.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.
Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance
Thank you for your glowing review!
We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you.
Your satisfaction is our priority.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Helixo Support Team
Great Support!
Thank you so much for your wonderful review and the 5-star rating!
We're thrilled to hear that your first experience with the UFE app has been positive.
It's great to know that our customer service team was able to assist you with all the issues you encountered and provided you with kind and helpful support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great Customer Support and great app really worth it!!!!
Thank you for your fantastic review!
We're delighted to hear that our app and customer support have exceeded your expectations.
Your feedback motivates us to keep delivering the best service possible.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team