Reviews (1,028)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly upselling and cross-selling features, such as bundle discounts and pop-up reminders. They value the pricing model that charges more only as sales increase, and the responsive support team with a live chat feature. The app's customization options and scheduling feature for offers are also favored. However, its translation feature does not support multiple languages. It's recommended for both new and established online businesses.

August 8, 2021

I just installed this app and will need to test it out... but so far they have great customer service and seems like the app will be doing what we need. We will try it!

ZYZIA
United States
About 21 hours using the app
UFE - Upsell Funnel Engine replied August 10, 2021

Thank you for your kind words. It is much appreciated. If you stumble across any issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help. Thanks again for the support.

- Sarah, Customer Support Advocate

April 24, 2021

Amazing app for people just getting started and who want to set up effective funnels. The amount of customization is amazing considering it's free. I was using reconvert before, but this is wayyy better and easier to set up, in my opinion. Plus the customer service is fantastic and super helpful. Definitely give it a try!

Stands on Sapphires Store
Canada
About 21 hours using the app
August 12, 2020

This app is amazing. I've been dropshipping for a couple of years now and have never seen an app as useful as this. Get it now as it will seriously double your revenue.

Also support is second to none. I had an issue with my theme (motion) and spoke to the support chat, which replied instantly, then followed up promptly by a developer who connected to my store and resolved all of my issues within 10 minutes.

Thank you guys!

Leather Save
United States
About 21 hours using the app
UFE - Upsell Funnel Engine replied August 12, 2020

Awesome!! 🎉 We are glad that we could help you 🥰 Thank you so much for sharing your experience with us 🙏

- Sarah, Helixo 👩‍🦰

February 26, 2021

Great support, love the app so far. Definitely recommend it to anyone looking for a profession tool to include upsells.

powerfulhealth.eu
Germany
About 20 hours using the app
December 7, 2020

What I like best about this app the the multiple means to make an upsell, from embedded into product pages, to unintrusive pop-ups. It was simple to setup upsells and so many ways to customize to meet any store's needs. Seamlessly integrates into the store and because a natural look of the site. Very good job creating this application, highly recommend anyone to use this app!

greatful
China
About 19 hours using the app
April 27, 2021

This a great app, very useful for us who just started the business on shopify
app is easy to install and design. BIG THANK YOU to the support team Sarah has been super helpful! I recommend this app to everyoe

Cassiy
Hong Kong SAR
About 18 hours using the app
Edited October 26, 2020

Hi, connected to app through Shopify. Till downloaded didnt know about the upsell and cross sell terms. just downloaded it. but after downloading i came to support. and i contacted Sarah for support. Sarah provided total guidance for setting up account and explain upsell n downsell n other terms soundly. now i have set up my first cross sell with the help of Sarah. She explained good. Thank you Sarah for support.

DEVRAAJ HANDMADE PAPER & PRODUCTS
India
About 18 hours using the app
June 23, 2021

This app does exactly what I wanted it to do. It looks beautiful and works perfectly. I had a couple of issues that were kind of deal breakers for me - I used the chat feature and someone helped me figure out this issues within just a few hours. Excellent service and app - will use for all of my stores!

Hero's Armory
United States
About 17 hours using the app
UFE - Upsell Funnel Engine replied June 25, 2021

We are really grateful for your kind words. This really inspires us to keep moving forward. This is more inspiration for us to keep up the hustle. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.

In case of further queries please contact us via the in-app chat or at support@helixo.co

-Sarah, Customer Support Advocate.

May 13, 2023

Best and quick support, they changed what I needed and explained me how to do it for next time, all good

BITZ
United States
About 16 hours using the app
UFE - Upsell Funnel Engine replied May 13, 2023

Thank you for your positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We always strive to provide our customers with the best possible service, and we appreciate your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 31, 2020

It's a great app free of charge and it will help you boost your sales. So I thank Sarah for walking me through the process!

womenbeautyplace
Gabon
About 15 hours using the app