Reviews (1,103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.
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I was looking for a way to change the offer name, although it doesn't allow me to do so, I found it out in a second without needing to waste much time. really great customer support! replies really quickly!
It has a wide range of options for customization, which is great. Whatever is not adjustable they will help you figure it out. Customer service is great and fast. I've tried some other apps and this is the one that was able to have the versatility I needed.
Thank you so much. Your words really made my day. It was a pleasure helping you.
Feel free to contact us in case you need further assistance.
Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sarah, Customer Support Advocate
tinu helped me alot great app would recommend to anyone who needs bundles offers and looking to increase aov
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I asked for assistance to fix a small detail and the service received was great and timely! I’ve been talking to Tinu the whole time and she’s been so thoughtful to guide me to the best solution. Thank you Tinu it was a pleasure to meet you <3
Thank you so much for your valuable words.
Your feedback means a lot to us.
We're happy that you're happy, and we're looking forward to help you again.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate
I needed help.. I just opened a chat and in less than 5 minutes they help me solved my issue.. I highly recommend this app!
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
I am totally satisfied with this application and the support.
This app is totally what I wanted, but better.
The possibility to create different kind of offers with the same app. Great.
During the configuration, I made a small mistake (I really suck ...) and Sarah from support was ultra responsive and professional to help me ... one Sunday ... Yes, one Sunday morning, she was available to help me, and I love it.
I highly recommend this app.
Awesome 🎉 Thank you for sharing your experience with us! 🥰 Feedbacks like this always keeps us motivated to hustle hard to serve more merchants like you 💪🏻
- Sarah, Helixo 👩🦰
Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.
This app is easy to use, and the interface is user friendly. Most important of all, the costumer service is fast and efficient, they will try their best to meet my requirement and solve the problem. Higly recommend!
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sreeshankar, Customer Support Advocate
amazing app and an even more amazing customer service. I recommend for everyone
Thank you for your incredible feedback! We are thrilled to hear that you not only enjoy our app but also had a wonderful experience with our customer service. Your recommendation means the world to us, and we are truly grateful for your kind words.
Once again, thank you for your support and for recommending us to others. Your satisfaction is our ultimate reward, and we look forward to serving you in the future.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I love this app! Very effective in increasing sales and helping us to up sell our products on our website. Customer service is also great!