Reviews (1,065)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.

July 26, 2020

The app makers are in the developing stages of their business. Understandably, there are a few hiccups here and there. However, it doesn't mean that the app doesn't work very well. It does an awesome job of what it is supposed to do. What I am talking about is just requiring a few tweaks here and there. What compelled me to give it a 5-star review was the quick response rate, the willingness of the support executive to look into problems and solve it, and the awesome customer experience. People don't get this despite paying high monthly fees. Hope they keep up the good work and not dwindle down in the future.

Zodiac Treats
India
About 4 hours using the app
UFE - Upsell Funnel Engine replied July 28, 2020

Thank you for the awesome feedback 🎉 We really love to help merchants like you 🤗

- Sarah, Helixo 👩‍🦰

September 18, 2021

The suport is super fast! They helpt me within minutes. It also looks clean and can be changed very easy!

analogueseller
Switzerland
About 3 hours using the app
UFE - Upsell Funnel Engine replied September 18, 2021

It was my duty to go an extra mile to help merchants like you to increase the sales! 😊 Also, thank you for writing this awesome review without even asking it, really appreciate that 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

July 15, 2020

Easy to use and customise. Fast contact chat support. Really easy to setup a funnel, highly recommend this app

Les Lunettes De Genève
France
About 3 hours using the app
UFE - Upsell Funnel Engine replied July 15, 2020

Thank you for sharing your experience 🎉 We highly appreciate you on that 🤗

Cheers 🎉

- Sarah, Helixo 👩‍🦰

March 9, 2021

Excellent app. Unfortunately didn't quite work with another one app I needed to work too. Excellent customer service too.

Samaritans Online Shop
United Kingdom
About 3 hours using the app
August 24, 2020

This app is quite user-friendly, didn't take me long to get the hang of it. Amazing customer service - responded to my inquiry within seconds using the chat option. Would recommend

Bonded Beauty
Canada
About 3 hours using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Glad to hear your feedback 🎉 Thank you for sharing it, really appreciated 🥰

- Sarah, Helixo 👩‍🦰

March 14, 2023

Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10

Provex Australia
Australia
About 3 hours using the app
UFE - Upsell Funnel Engine replied March 14, 2023

Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you.

We strive to provide exceptional service, and we are glad that Sarah delivered on that promise.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

August 21, 2020

Perfect solution with great support team !
And it's free !
A must have.
Thanks to the team for this great work

Pando
France
About 3 hours using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Awesome! I am glad that I could help merchant like you 😊 Really appreciate your time taking to share your experience with us 🙏

- Sarah, Helixo 👩‍🦰

August 11, 2020

Support very very fast and they have all the solution you need (java, css etc) i highly recommanded this app !!

BraCare
France
About 3 hours using the app
November 9, 2022

Easy to setup and use, support was very quick to solve my query when I wanted to move the cart widget placement, would recommend!

Barking Bags
United Kingdom
About 3 hours using the app
UFE - Upsell Funnel Engine replied November 9, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 10, 2021

One of the best apps for in cart upsells and cross sells. It is very easy to use and has super fast customer support if you need anything.

PupClub
Austria
About 2 hours using the app
UFE - Upsell Funnel Engine replied September 10, 2021

Thank you so much for your review. Glad I could help you today, always happy to continue support to you 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate