Reviews (1,065)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.

March 11, 2021

It is easy to use, and when I had questions Sarah from the chat helped me :) very good customer service!!! Thank you!

MyDyslexia
Finland
About 2 hours using the app
April 16, 2021

The app offers all of the functionality (upsell, cross-sell, funnels) for one monthly rate (ours is about $30/month) that my other Upsell app wanted us to order 2 different apps at $30 AND a $99/mo upgrade for Funnels. Sarah in Chat support is fantastic and answered all my questions right away!

Lindi Skin
United States
About 2 hours using the app
April 20, 2023

So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.

KimmyLoth
United States
About 2 hours using the app
UFE - Upsell Funnel Engine replied April 21, 2023

Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2022

Nice app and good customer service. Free to install and works great for you crosselling and upselling

Luxury Fragrances
Netherlands
About 1 hour using the app
UFE - Upsell Funnel Engine replied May 3, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

May 10, 2022

Was looking for an app to assist with bundles and volume discounts - Installed the app and had fantastic support in assisting initial queries, very happy so far.

LifeSizeCutouts
Australia
About 1 hour using the app
UFE - Upsell Funnel Engine replied May 10, 2022

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to help you again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited November 12, 2019

Really nice App. Has a great amount of features and support is awesome. I like that you are able to test it out and see if it actually starts making some conversions first to see if its for you. The split test and report function and views let you know what page and items are really popular with your customers and that helps alot if you also using Google Ads and trying to find out what product to push for google or on facebook. The split test is great for testing different products and see what meshes with your customers also. Pretty cool features!

There is nothing not to like they give a guide to step you through the process and videos too. Look at those and if you need help support is right there to help.

Js House
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied November 12, 2019

Thank Js House for your valuable feedback. Hope you can bank more with upsell funnel engine this season.

We will always with you in achieving your upsell goals 💪🏻

Cheers From Team Helixo Co

March 9, 2023

Great customer support, quick response, easy to use interface! Will definitely recommend to others!!

OYEAH-Health
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied March 9, 2023

Thank you so much for taking the time to leave a review for our app! We are thrilled to hear that you are enjoying your experience with it. Your positive feedback is greatly appreciated and will inspire us to continue working hard to provide you with the best app possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

September 8, 2020

great app!!!! great service!!! great support!!!
great app!!!! great service!!! great support!!!
great app!!!! great service!!! great support!!!

Deal.online
Kuwait
About 1 hour using the app
December 2, 2021

Une application que je viens de découvrir et c'est fort dommageable de le découvrir que maintenant ... Elle est top ! Utile pour votre boutique en ligne, le support est disponible et répond à vos questions ( merci Tinu pour ton aide ) --- An application that I have just discovered and it's a shame to discover it only now... It's great ! Useful for your online store, the support is available and answers your questions (thank you Tinu for your help)

Store KW France
France
About 1 hour using the app
UFE - Upsell Funnel Engine replied December 2, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited August 4, 2021

Does exactly what I need it to do and its free which is great for my new store will be upgrading to the paid option once I have enough traffic

Smoky Mountain Golf Company
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied August 4, 2021

We are really excited to hear that you like our app. This is exactly the boost we need to keep going. We shall strive to provide you with the best of our service. Feel free to contact us in case you need any assistance with our app.

Contact us at suppor@helixo.xo or via our in-app chat. We are always happy to help.

-Sarah, Customer Support Advocate.