Reviews (1,103)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.

November 25, 2020

Customer service is great. I had some problems, they were easily fixed. Have not tested it too see its results, but im leaving a review for the customer service.

Penguin Ergonomics
Austria
4 days using the app
November 14, 2022

Great app! Very easy to use, and the customer service was so helpful in getting things placed correctly!

Jillian Dempsey
United States
4 days using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are incredibly grateful you took the time to leave us a 5-Star review.

Thanks again for finding great value in our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

March 9, 2022

Easily the best review app out there, most customize options, just everything. I really like the customize options that are available.

Churchill Jewelry
Finland
4 days using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thank you for your precious words. We are always happy to help merchants like you :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited September 9, 2020

I needed help putting widget where I wanted, UFE responded promptly, and in no time had me up and running. WORKS PERFECTLY!

BLK CRWN
United States
3 days using the app
December 18, 2019

The best one out there. Has the features i needed to create a customized upsell on the thank you page.

Red Guard Shop
United Kingdom
3 days using the app
July 11, 2021

really really great app and the customer service is amazing. they are super friendly and act very fast. im super happy. thank you guys for this awsome app

1Neko
Germany
3 days using the app
UFE - Upsell Funnel Engine replied July 11, 2021

I'm glad I could help you today, thanks for sharing feedback, it means a lot to us.

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

October 4, 2021

This app is easy to use and fast support. I think my average order value will increase base on my experience

Family n More
Vietnam
3 days using the app
UFE - Upsell Funnel Engine replied October 5, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. We wish you all the very best for you and your business.

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sreeshankar, Customer Support Advocate

August 7, 2020

Hard to believe this app is free. We researched several other apps that had significant costs associated with them for the same functionality. It is very easy to use and extremely powerful. We would just want to see a couple of changes. (1) Be able to change the layout of the upsells from vertical to horizontal and (2) create multiple offers on the same page for different product configurations.

SmokinScooters
United States
3 days using the app
UFE - Upsell Funnel Engine replied August 7, 2020

Awesome 🎉 Thank you so much for sharing your kind feedback 🙏 We really loved it 🥰

1. Yes, our developer can help you to make any customisations.
2. We already have the option to place multiple widgets on the same page.

- Sarah, Helixo 👩‍🦰

December 9, 2021

Awesome ! Before I found the UFE Cross-Sell & Upsell app, I was looking for an effective and easy to set up upsell app. But all apps I found didn't work properly and didn't have the "display on home page" option. UFE is a lifesaver ! I spend hours to find the perfect app, and UFE is this one ! Moreover, the customer support is great ! Very responsive, kind and helped me to set up the app the right way on my store in minutes ! Thank you so much for having created UFE ! I love it ! I will recommend it to all my e-commerce mates ! :)

Fit 🍑 Peach
France
3 days using the app
UFE - Upsell Funnel Engine replied December 9, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

March 2, 2021

Working nice and easy to use. Customer service is 10/10, goes above and beyond to help. Recommended!

Qwality4u.com
Netherlands
3 days using the app