Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

Edited September 13, 2020

I wanted to know something more about upselling. Great support! Fast and reliable customer service..

Apres Outdoor, ŠPORTNE STORITVE, ŽIGA LAH S.P.,ŠKRAT PETKA
Slovenia
2 days using the app
September 20, 2020

Customer support is super quick. I highly recommend the App! After a few minutes they fixed my problem.

PORTHY
Germany
2 days using the app
January 29, 2022

I just uploaded the application on my shop and I have to say that the chat support is incredibly competent !

Chamisae
France
2 days using the app
UFE - Upsell Funnel Engine replied January 30, 2022

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Nikitha, Customer Support Advocate.

January 19, 2023

I tried more than 10 upsell & cross sell apps, I love this one, the functions and the designs are the best. The service is also the best. BEST APP!

North Home
Canada
2 days using the app
UFE - Upsell Funnel Engine replied January 19, 2023

"We appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team and we're glad we could provide you with the service you deserve. Thanks for choosing us and we hope to see you again soon."
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Edited January 13, 2021

the app had too many bugs/glitches for my site. the teams are currently working on fixing the issues. I still think this app has the best UI of the bundler apps I've tried.

Pairidaeza Health Ltd
United Kingdom
About 2 months using the app
October 31, 2020

I have been testing it for my shop, I liked it very much but found something that needed to be improved for my needs, I contacted support, Sarah was very fast to answer, and very patient, she understood my needs and talked with the team, she even got an ETA for the enhancement I need, and I haven't even signed up to the service. I will do it right now.

Curso ENARM ALFILMD® - Los mejores cursos ENARM
Mexico
2 days using the app
November 27, 2019

Amazing app, easy to use and you can modify a lot of things doing it super efficient for your store, and also a great customer support!!! Recommended

Steffan Gonzi
Spain
2 days using the app
Edited November 20, 2020

j'adore ils sont super service aide rapide, appli claire pour débutant au top
merci beaucoup. je recommande

SHOP-BORDE
France
2 days using the app
Edited November 23, 2021

It quite easy to use if understand its logic. Anyway when you couldn't find the solution by yourself, the better way is to consult the customer service.

MaxkgoMall
China
About 2 months using the app
UFE - Upsell Funnel Engine replied November 26, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Feel free to let us know what improvements we can make from our side. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

October 10, 2020

To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!

Hiveràlaise
France
2 days using the app