Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

March 23, 2022

an amazing app which is fully customisable and looks great! The support was very helpful and prompt!! 5 stars!

Mojulate
United Kingdom
About 2 hours using the app
UFE - Upsell Funnel Engine replied March 23, 2022

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 18, 2020

Best upsell bundle app on the market. Super user friendly

easy to use, pretty interface, and awesome support!

Bela Belinda
Brazil
About 2 hours using the app
November 14, 2020

Love it! Immediately after setting it up with customer service, i went back to tha dashboard page and had 5 people check out the upsell. Yeah! Customer service was professional and great. Thank you

BUtiful.store
United States
About 2 hours using the app
March 11, 2021

It is easy to use, and when I had questions Sarah from the chat helped me :) very good customer service!!! Thank you!

MyDyslexia
Finland
About 2 hours using the app
April 16, 2021

The app offers all of the functionality (upsell, cross-sell, funnels) for one monthly rate (ours is about $30/month) that my other Upsell app wanted us to order 2 different apps at $30 AND a $99/mo upgrade for Funnels. Sarah in Chat support is fantastic and answered all my questions right away!

Lindi Skin
United States
About 2 hours using the app
April 20, 2023

So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.

KimmyLoth
United States
About 2 hours using the app
UFE - Upsell Funnel Engine replied April 21, 2023

Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2022

Nice app and good customer service. Free to install and works great for you crosselling and upselling

Luxury Fragrances
Netherlands
About 1 hour using the app
UFE - Upsell Funnel Engine replied May 3, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

May 10, 2022

Was looking for an app to assist with bundles and volume discounts - Installed the app and had fantastic support in assisting initial queries, very happy so far.

LifeSizeCutouts
Australia
About 1 hour using the app
UFE - Upsell Funnel Engine replied May 10, 2022

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to help you again.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

November 1, 2023

Much better than the one we had before, and the customer service is great :)

Born To Produce
United Kingdom
About 1 hour using the app
UFE - Upsell Funnel Engine replied November 3, 2023

Thank you so much for your kind words and for taking the time to share your experience with our app.

We're thrilled that you're pleased with our service and the functionality of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Edited November 12, 2019

Really nice App. Has a great amount of features and support is awesome. I like that you are able to test it out and see if it actually starts making some conversions first to see if its for you. The split test and report function and views let you know what page and items are really popular with your customers and that helps alot if you also using Google Ads and trying to find out what product to push for google or on facebook. The split test is great for testing different products and see what meshes with your customers also. Pretty cool features!

There is nothing not to like they give a guide to step you through the process and videos too. Look at those and if you need help support is right there to help.

Js House
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied November 12, 2019

Thank Js House for your valuable feedback. Hope you can bank more with upsell funnel engine this season.

We will always with you in achieving your upsell goals 💪🏻

Cheers From Team Helixo Co