Reviews (266)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upsell and cross-sell features that significantly boost sales and profits. It's noted for being free yet as effective as paid alternatives, with an easy setup and customizable options like pop-ups and product-specific upsells that enhance the shopping experience and increase average order values. The app is compatible with various themes and does not slow down websites. Support is highlighted as responsive and helpful, quickly resolving issues and providing personalized assistance, making it a valuable tool for revenue growth.

Edited May 9, 2023

Fantastic customer service! Had some trouble getting the app to work in our theme, they had it fixed up within 12 hours of us emailing. Very happy. Always super responsive. Cheers!

Drop The Anchor Clothing
Australia
Over 2 years using the app
Propel Commerce replied November 15, 2022

Hello friends at Drop The Anchor Clothing,

Thank you very much for the review, Mike! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 6, 2019

Easy to setup and install. Support was quick to respond when I had questions and handled my issue promptly.

Noir Aesthetic
United States
Over 2 years using the app
Edited August 7, 2019

After installing many other upsell apps and being disappointed I found Upsell Now. My expectations were low since it is free. However, I was blown away by how perfect it is!! This app is very easy to set up and I love that you can customize the colors. I still can't believe it is free!! Highly recommend.

Mom Life Gear
United States
Over 2 years using the app
March 16, 2022

Customer service is excellent, Carmi assisted me with my issue throughly and quickly. I am looking to upgrade and she sealed the deal with such great customer service.

www.shopglamoursociety.com
United States
Over 2 years using the app
Propel Commerce replied March 21, 2022

Hello friends at shopglamoursociety,

We are happy to be of service to your business, Charlie! We hope to continue helping you out with your store. If you have suggestions or concerns, you can contact us anytime! More power! ✨🤷‍♀️😎

- Carmi @ Propel Commerce

June 17, 2019

With my 18 years of IT experience, I can say that this app is designed with the most configurability and flexibility. Their support is excellent! I communicated with the team for 30+ times, they would respond within few hours and rarely on the next day. Thank you Robert!

This app is in infancy and following things are not working at the time of review:
1) upsell with Direct to Checkout
2) App allows to create upsell offer for different variant of the product, but this feature is not working as expected

I would request them the following in the future:
1) A different discount rules for each upsell product of the offer(right now, you can offer discount for all items of the upsell or no discount at all)
2) Hyperlink to product description in the popup to lead product page from offer pop up
3) Instead of specifying pop up title for each offer under "offers" tab, provide defaults in "Settings" tab, so that you may not need to specify title for each offer
4) An ability to hide product image in the pop up
5) An ability to embed offers on the product page above Buy button or bellow Buy button

You can check out my upsell offers on www.waves2cure.com

Overall, a great value considering free app and ever willing support!

waves2cure
India
Over 2 years using the app
November 6, 2019

Excellente App. Facile a utiliser et très simple à programmer. Beaucoup de possibilité de modifications.

footbike.ca
Canada
About 2 years using the app
May 13, 2022

Works great...Layout is excellent and is good on desktop and mobile. Developer helped to make some minor tweaks to help me get the exact look. Great app!

Fat Bass Tone
United States
About 2 years using the app
Propel Commerce replied May 13, 2022

Hello friends at Fat Bass Tone,

Thanks for the review, Brian! We're glad to make the app look better on your store! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 9, 2022

I have had a couple sales using this app so far. Very easy to use and great customer service. I even received a free upgrade !

KCR Golf Store
United States
About 2 years using the app
Propel Commerce replied August 9, 2022

Hello friends at KCR Golf Store,

We're glad to hear our app is helping your business! Thanks for the review, Michael! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 23, 2022

It's been a very useful app and the support team is really great. Love how use-friendly this app is.

MissyMoMo
Hong Kong SAR
Almost 2 years using the app
Propel Commerce replied March 23, 2022

Hello friends at MissyMoMo,

Love the review, Missy! Thank you very much! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 23, 2022

Great customer service! I use the app to upsell to great deals for my customers. Feedback from customers has been positive.

LUFRAYS
United States
Almost 2 years using the app
Propel Commerce replied November 23, 2022

Hello friends at LUFRAYS,

Thank you for the AWESOME review, Pamela! I'm glad to know that the app is helping you with your business. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce