Reviews (266)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies, noting its customizable pop-ups and SKU-to-Sku matching that are both visually appealing and easy to implement. They praise its reliability and seamless integration, enhancing both profits and customer experiences. Exceptional customer support is frequently highlighted, with the team being responsive and helpful in assisting with installation, customization, and troubleshooting. The app is valued for promoting slower-moving products and its straightforward setup, making it a cost-effective solution for increasing sales and enhancing customer satisfaction.

March 16, 2022

Customer service is excellent, Carmi assisted me with my issue throughly and quickly. I am looking to upgrade and she sealed the deal with such great customer service.

www.shopglamoursociety.com
United States
Over 2 years using the app
Propel Commerce replied March 21, 2022

Hello friends at shopglamoursociety,

We are happy to be of service to your business, Charlie! We hope to continue helping you out with your store. If you have suggestions or concerns, you can contact us anytime! More power! ✨🤷‍♀️😎

- Carmi @ Propel Commerce

June 17, 2019

With my 18 years of IT experience, I can say that this app is designed with the most configurability and flexibility. Their support is excellent! I communicated with the team for 30+ times, they would respond within few hours and rarely on the next day. Thank you Robert!

This app is in infancy and following things are not working at the time of review:
1) upsell with Direct to Checkout
2) App allows to create upsell offer for different variant of the product, but this feature is not working as expected

I would request them the following in the future:
1) A different discount rules for each upsell product of the offer(right now, you can offer discount for all items of the upsell or no discount at all)
2) Hyperlink to product description in the popup to lead product page from offer pop up
3) Instead of specifying pop up title for each offer under "offers" tab, provide defaults in "Settings" tab, so that you may not need to specify title for each offer
4) An ability to hide product image in the pop up
5) An ability to embed offers on the product page above Buy button or bellow Buy button

You can check out my upsell offers on www.waves2cure.com

Overall, a great value considering free app and ever willing support!

waves2cure
India
Over 2 years using the app
November 6, 2019

Excellente App. Facile a utiliser et très simple à programmer. Beaucoup de possibilité de modifications.

footbike.ca
Canada
About 2 years using the app
May 13, 2022

Works great...Layout is excellent and is good on desktop and mobile. Developer helped to make some minor tweaks to help me get the exact look. Great app!

Fat Bass Tone
United States
About 2 years using the app
Propel Commerce replied May 13, 2022

Hello friends at Fat Bass Tone,

Thanks for the review, Brian! We're glad to make the app look better on your store! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 9, 2022

I have had a couple sales using this app so far. Very easy to use and great customer service. I even received a free upgrade !

KCR Golf Store
United States
About 2 years using the app
Propel Commerce replied August 9, 2022

Hello friends at KCR Golf Store,

We're glad to hear our app is helping your business! Thanks for the review, Michael! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 7, 2024

Amazing looking pop up upsell
Tom was fabulous in supporting my requests

LightSense™
United Kingdom
7 months using the app
Propel Commerce replied February 8, 2024

Hello friends at LightSense™,

Thank you for the AWESOME review, Obed! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 23, 2022

It's been a very useful app and the support team is really great. Love how use-friendly this app is.

MissyMoMo
Hong Kong SAR
Almost 2 years using the app
Propel Commerce replied March 23, 2022

Hello friends at MissyMoMo,

Love the review, Missy! Thank you very much! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 23, 2022

Great customer service! I use the app to upsell to great deals for my customers. Feedback from customers has been positive.

LUFRAYS
United States
Almost 2 years using the app
Propel Commerce replied November 23, 2022

Hello friends at LUFRAYS,

Thank you for the AWESOME review, Pamela! I'm glad to know that the app is helping you with your business. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 26, 2022

This is a great app, very easy to use. The support team are quick to respond and very helpful. Thank you.

Andy's Vape Shop Ltd
United Kingdom
Almost 2 years using the app
Propel Commerce replied January 26, 2022

Hello friends at Andy's Vape Shop,

Thank you for the review! We appreciate it.

We're always here if you need us again. 😊

- Leo @ Propel Commerce

August 17, 2023

Great app, we used it for more than couple of years.
Simple to use, team is on hand if questions available.

Enjoy The Wood UAE
United Arab Emirates
Almost 2 years using the app
Propel Commerce replied August 18, 2023

Hello friends at Enjoy The Wood UAE,

We're glad to hear our app is helping your business! Thanks for the review, Denys! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce