Reviews (266)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upsell and cross-sell features that significantly boost sales and profits. It's noted for being free yet as effective as paid alternatives, with an easy setup and customizable options like pop-ups and product-specific upsells that enhance the shopping experience and increase average order values. The app is compatible with various themes and does not slow down websites. Support is highlighted as responsive and helpful, quickly resolving issues and providing personalized assistance, making it a valuable tool for revenue growth.

Edited March 14, 2023

This upsell app is trusty cool and helpful for our business. Client is easy to find another top sell or promotion item when clicking add to cart.

Besides, when I got a problem and looking for their help, they are prompt to reply and solve it immediately.

Thanks for the team.

Blush Inner
Hong Kong SAR
Almost 3 years using the app
Propel Commerce replied February 17, 2022

Hello friends at Blush Inner,

Thank you for the review, Step! We're glad to hear our app is helping your business. Enjoy our app and more power to your business! 💕

- Leo @ Propel Commerce

Edited January 12, 2021

We tried a lot of app to upsell addon products. This one seems to work best for us. We had an issue after an update was made and the customer support was superb

Bambusa Ltd (Rehook)
United Kingdom
Almost 3 years using the app
Propel Commerce replied January 13, 2021

Thanks so much for your kind review. We're happy to have been able to help 😃

July 12, 2019

There was a problem, but Upsell App fixed it fast and the support was very responsive. And it's free!

Shelftify
Thailand
Over 2 years using the app
October 27, 2023

great app!

KURL & KO.
United States
Over 2 years using the app
Propel Commerce replied October 28, 2023

Hello friends at KURL & KO.,

Thank you very much for the review, Debora! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited May 30, 2022

Great app and fantastic support! Currently using the free version but will be upgrading as our store grows!

Beyond Shakers
United Kingdom
Over 2 years using the app
Propel Commerce replied November 30, 2021

Thank you for the review! We're glad you liked the app.

Edited May 9, 2023

Fantastic customer service! Had some trouble getting the app to work in our theme, they had it fixed up within 12 hours of us emailing. Very happy. Always super responsive. Cheers!

Drop The Anchor Clothing
Australia
Over 2 years using the app
Propel Commerce replied November 15, 2022

Hello friends at Drop The Anchor Clothing,

Thank you very much for the review, Mike! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

August 6, 2019

Easy to setup and install. Support was quick to respond when I had questions and handled my issue promptly.

Noir Aesthetic
United States
Over 2 years using the app
Edited August 7, 2019

After installing many other upsell apps and being disappointed I found Upsell Now. My expectations were low since it is free. However, I was blown away by how perfect it is!! This app is very easy to set up and I love that you can customize the colors. I still can't believe it is free!! Highly recommend.

Mom Life Gear
United States
Over 2 years using the app
March 16, 2022

Customer service is excellent, Carmi assisted me with my issue throughly and quickly. I am looking to upgrade and she sealed the deal with such great customer service.

www.shopglamoursociety.com
United States
Over 2 years using the app
Propel Commerce replied March 21, 2022

Hello friends at shopglamoursociety,

We are happy to be of service to your business, Charlie! We hope to continue helping you out with your store. If you have suggestions or concerns, you can contact us anytime! More power! ✨🤷‍♀️😎

- Carmi @ Propel Commerce

June 17, 2019

With my 18 years of IT experience, I can say that this app is designed with the most configurability and flexibility. Their support is excellent! I communicated with the team for 30+ times, they would respond within few hours and rarely on the next day. Thank you Robert!

This app is in infancy and following things are not working at the time of review:
1) upsell with Direct to Checkout
2) App allows to create upsell offer for different variant of the product, but this feature is not working as expected

I would request them the following in the future:
1) A different discount rules for each upsell product of the offer(right now, you can offer discount for all items of the upsell or no discount at all)
2) Hyperlink to product description in the popup to lead product page from offer pop up
3) Instead of specifying pop up title for each offer under "offers" tab, provide defaults in "Settings" tab, so that you may not need to specify title for each offer
4) An ability to hide product image in the pop up
5) An ability to embed offers on the product page above Buy button or bellow Buy button

You can check out my upsell offers on www.waves2cure.com

Overall, a great value considering free app and ever willing support!

waves2cure
India
Over 2 years using the app