Reviews (266)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upsell and cross-sell features that significantly boost sales and profits. It's noted for being free yet as effective as paid alternatives, with an easy setup and customizable options like pop-ups and product-specific upsells that enhance the shopping experience and increase average order values. The app is compatible with various themes and does not slow down websites. Support is highlighted as responsive and helpful, quickly resolving issues ...

October 8, 2020

This app just broke my store. I delete it from apps, but it does not remove files or codes from the theme.

Ninja.fi
Finland
Over 1 year using the app
Propel Commerce replied October 8, 2020

Hi there, sorry to hear you ran in to some issues. To remove our app from your theme, simply use the "Uninstall" button in the main menu of the app. Apps lose access to your ...

March 18, 2021

PLEASE READ!!! I have been building Shopify stores for the past three years and this is by far the WORST app I have ever used. The upsell portion of this app is full of errors. The upsell app allows customers to take the original item that out of their cart and STILL get the UPSELL product discounted or FREE. I almost lost $13,000 in product today because of this. There is a new small check box ...

Hexclad Cookware
United States
Over 1 year using the app
Propel Commerce replied March 18, 2021

Hi there - we're sorry to hear about what happened, however we must correct some inaccuracies in this review. Bundle Enforcer is not a new feature nor is it hidden. It's an ...

March 23, 2020

Nightmare! I installed the Free plan (1 offer limit) on Debut theme and created one BOGO offer, as they say I could. Always problems and bugs, we exchanged over 10 emails, when they were fixing something, something else was bugging. Finally they came with an email saying that "Our discounted upsells are only available for paid plans :)" and when I told them that BOGO offer is on their list they ...

hairmind.gr
Cyprus
3 days using the app
Propel Commerce replied March 24, 2020

I'm so sorry that our support staff didn't convey to you sooner that discounted upsells are only available on paid plans. The pricing plans listed on the app store page do ...

January 24, 2020

I tried to use this app for 3 days, It was completely useless, the offers I set up were not showing on my site. The support was very limited and the only way was by email with answers once every 24hrs, Way to slow of a response when you have a business to run.

Super Cooling Towels
Australia
2 days using the app
Propel Commerce replied January 24, 2020

Hi there - sorry to hear about the difficulties. Upsell Now works with most, but not all, themes. It looks like your shop may have been one of those our app is unfortunately ...

July 23, 2019

This app made me uninstall my current upsell app because it said that the current app is interfering. However after uninstalling, the support came forth and said that their app still does not work with the other apps in my store. I understand that it is new and it's free, but if that's the level of support I will receive; I rather pay for something that works.

Heads up everyone, this app is not ...

Cosmos Beauty
Singapore
About 7 hours using the app
Propel Commerce replied July 23, 2019

Our support team invested considerable time and effort debugging your ticket. Unfortunately your shop simply had too many conflicting apps installed.

Our support team does ...

Edited August 10, 2019

APP DOESN't INTEGRATE WITH SHOPIFY! DON'T BOTHER WASTING YOUR TIME!
I actually came back here to update my review. They make you fill everything in and then when you notice it's not applied to your store you got looking and see a disclaimer saying:

''Upsell Now uses Shopify’s draft orders feature to give discounts on upsell items. Draft orders in Shopify do not yet support discount codes. If a ...

OB Merchants
United Kingdom
About 2 hours using the app
Propel Commerce replied August 11, 2019

Hi there,

Sorry to hear you're having difficulties. As our 100+ reviews clearly show, Upsell Now absolutely integrates with Shopify ;)

Looking at your shop's code, it appears ...

July 5, 2019

Unfortunately I uninstalled the app by deleting it and it still showed up on my end, so I had to call shopify and they had to go through all of this special type of coding and finally I told them that I thought it was this app and they found it and deleted it. This app manipulates coding on your theme and could cause trouble. I tested the app, so my upsell, pop up background was black and when I ...

YouEnvyMe.Club
United States
About 1 hour using the app
Propel Commerce replied July 7, 2019

Upsell Now has a convenient "Uninstall" button in the Settings tab of the app that safely removes our code from your theme.

Unfortunately Shopify apps cannot edit your theme ...

August 14, 2019

tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu tebedu

Ivy Lite
United States
41 minutes using the app
Propel Commerce replied August 14, 2019

You've left a one star review on a free app without providing any feedback.

Did you need help with the app? If you're in need of assistance, please contact our support staff ...

June 11, 2019

I deleted it but it was not uninstalled. The pop-up is frustrating visitors. I would stay away from this app.

Feelin' Radical
United States
5 minutes using the app
Propel Commerce replied June 12, 2019

Upsell Now's purpose is to display upsell pop-ups to help merchants like you increase average order value. Hopefully you were expecting the pop-ups when you installed the app ...