Reviews (123)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report this app effectively boosts sales and average order value through upselling and product add-ons. It's praised for easy setup, customization options, and multiple display choices like cart checkout and popups. The interface is clean and intuitive, enhancing user experience. Customer support is frequently commended for being responsive and knowledgeable, assisting with customizations and troubleshooting efficiently.
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Im Zeitraum, in der die App installiert war, waren ca. 300 Sitzungen laut Shopify auf der Produktseite. Abgebucht wurde dann direkt die Gebühr für 500+. Das ist mir zu Intransparent, wie die App die Zahlen erfasst. Leider keine Empfehlung
Hallo,
vielen Dank für Ihr Feedback und wir verstehen Ihre Bedenken.
Ein kurzer Hinweis: Offer Views sind nicht dasselbe wie Sitzungen in Shopify. Jedes Mal, wenn SellUp einem Besucher angezeigt wird, z. B. auf der Produktseite, im Warenkorb oder als Pop-up, zählt das als eine Impression. Ein einzelner Besucher kann dabei mehrere Impressions erzeugen, weshalb die Zahl höher ausfällt als die Sitzungen in Shopify.
Mehr Details dazu finden Sie hier: https://www.launchtip.com/kb/how-much-is-sellup/
Bei weiteren Fragen sind wir jederzeit gerne für Sie da!
Liebe Grüße,
Chloe
Great app to help our customers find the add-on products they're looking for. I really like that I can customise the add-ons for products individually, as this is something that really suits the products I sell. Support has been great- minor issue with my theme stopped SelUp working, but Dan had it fixed quickly giving me peace of mind.
Die Art der Abbuchung ist nicht transparent. Obwohl die App deaktiviert ist wurden innerhalb von 1h 300 Views erzeugt. Laut Entwickler wird nach Anzahl der Views abgerechnet. Für mich ist das fast Betrug und die App sollte als unseriös gemeldet werden.
Hallo Collory,
Vielen Dank für Ihr Feedback. Wir möchten klarstellen, dass Ihnen tatsächlich keine Kosten berechnet wurden – die App war nur 3 Stunden installiert und es sind keine Gebühren angefallen.
Unsere Preisgestaltung ist in unseren Tarifdetails transparent aufgeführt. Sollten Sie Fragen haben, steht Ihnen unser Support-Team gerne zur Verfügung.
Mit freundlichen Grüßen,
Chloe
Super app! It's allowed me to create add on products and increase my average order value. Tech support from Dan is second to none. I will definitely be checking out the other apps they have to offer
This upsell and add-on app has been a game-changer for our Shopify store! It's incredibly easy to use and the customization options are fantastic, allowing us to tailor the upsell offers perfectly to our product range. And their support is top-notch – responsive, knowledgeable, and always ready to help. Highly recommended for anyone looking to maximize their sales!
We are not getting any upsell orders!!
Hey KBeauty,
Thanks for reaching out.
SellUp provides the tools to help maximise your AOV, but getting results depends on setting up upsells that make sense for your specific products and customers.
If you're unsure where to start, try enabling AI mode on your On Page and Cart upsells, it'll automatically suggest relevant product pairings based on what shoppers are viewing.
We'd love to help you get this working. Feel free to reach out to our support team and we can take a look at your setup together.
Kind regards,
Chloe
Got prompt and helpful response on a query.
Received 666 views in 30 days - and was charged $29.99 (that's the rate for 5,001 to 10,000 views in a month) - should have been charged $14.99 (not that we got any revenue from the upsell app) - I really cannot be dealing with these apps that overcharge v stated pricing then make it impossible to contact them. Suggest you look elsewhere for an app that charges the stated monthly fees
Thank you for your feedback.
Please feel free to reach out to our support and we would be happy to look into this for you to explain the charges and billing cycles.
Kind regards,
Chloe
When contacting support regarding a collection page feature change on the update, Dan from the support team addressed the issue to the developers and kept me in the loop. Within five hours he was able to let me know that the developers had resolved the issue and updated me with a photo of future update plans.
Asked for our buttons to match what we had on the website and the job was done, perfectly. Thank you so much!
