Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, simple installation, and customizable features that boost sales and improve workflow. Many have seen an increase in average order value. The support team, particularly Dan, is highly praised for quick and efficient help. The app works well with various themes and offers a free plan, ideal for new merchants. However, merchants suggest improvements in the reporting feature, specifically in showing conversion rates.

November 16, 2023

too early to review. haven't even setup the app yet

Stoned Crazy MN
United States
About 1 month using the app
February 28, 2024

Easy to learn, great customer workflow. Love it

Newton Peabody
United States
20 minutes using the app
November 9, 2023

Excellent top service by Dan. He helped us resolve a cart button issue that was experienced by mobile in less than 5 mins. Thanks a lot Dan.

HomeStonePeace
Hong Kong SAR
18 days using the app
October 18, 2023

Great app and support. Would like a live chat but my issue was solved rather quickly.

Original Duckhead
United Kingdom
11 months using the app
April 7, 2024

very helpful for sellers

GRANDSLAM
Philippines
15 minutes using the app
November 24, 2023

I installed the application, and it's quite easy to use. However, the add-ons take too long to load on the product page (On average, it takes 30 seconds).

Esme & Odrilia
Peru
About 3 hours using the app
LAUNCHTIP replied November 27, 2023

Hi Esme & Odrilia,

Thanks for your kind feedback regarding SellUp.

We had overwhelming traffic for the BFCM which caused a 1-2 periods of slow loading. We have now provisioned more resources and loading is back to normal.

Hopefully SellUp can get to work increasing your AOV for the years ahead!

Kind regards,

Chloe @ SellUp

April 29, 2023

Received 666 views in 30 days - and was charged $29.99 (that's the rate for 5,001 to 10,000 views in a month) - should have been charged $14.99 (not that we got any revenue from the upsell app) - I really cannot be dealing with these apps that overcharge v stated pricing then make it impossible to contact them. Suggest you look elsewhere for an app that charges the stated monthly fees

Bohotusk
United Kingdom
Over 2 years using the app
LAUNCHTIP replied April 29, 2023

Thank you for your feedback.

Please feel free to reach out to our support and we would be happy to look into this for you to explain the charges and billing cycles.

Kind regards,

Chloe

August 24, 2023

This app is very easy to use and configure. It's nice that you can customize several pieces of not only the look/feel but also the content - you can over-ride the default text to make a strong call to action other than just Product Name.

We had a few quirky things in our theme that were not working quite right but Dan had them fixed in no time.

Highly recommend!

Fair Indigo
United States
8 days using the app
February 16, 2024

Primer día y con buenos resultados! De momento muy bien!

CAOMKA
Spain
3 days using the app
July 27, 2023

This app is working well for our needs and the support is timely and useful. We had a slight problem with the app working with our theme, but Dan looked into it and was able diagnose that it was a theme change need. Really intuitive app that will work well in most upsell situations.

KnowYourH2O
United States
About 1 month using the app