Reviews (34)

Overall rating
4.4
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 23, 2024

Being there aren't many reviews at this point, I would like to take a minute to give an extended review for anyone considering partnering with UpStack.

We have been using the software for 2 months now, and we also have extended experience with other options out there. This is the best experience and the steadiest results I have seen across any other software we have worked with.

My review comes with comparisons to Triple Whale, Cometly, Bily.ai and MaximX (formerly OptimizeX).

Firstly, just working off of objective, quantitative results, we have finally been able to get back on track while leveraging UpStack. The software has helped us reach out highest scale to date, and played an intricate role in creating our best net margins while simultaneously achieving highest revenues yet.

Additionally, we have confidence in the side server data being sent back to platforms not only because we are seeing data align with all our dashboards, but campaigns are optimizing better and better as time goes by. Clearly, our data is being successfully sent back to platforms so it can be utilized and our investment in paid advertisement is fully leveraged.

This has not been the case with other partners we used in the past.

Previous options were inconsistent, lengthy with launching, would take a while for data to reflect properly, if ever. With other partners, we frequently found ourselves going back and forth with customer service to work out bugs that never quite were worked out in the end.

We were good with OptimizeX for a while, but at a certain point the software just stopped working. From there, we hopped around to multiple options without being able to find reliable results. For the record, Cometly was the worst experience of all of them. We always received excuses as to why things weren't matching up, or just being told it was accurate, when we could tell by our other forms of data collection it clearly wasn't.

Upstack excelled in this realm also... We did have a small discrepancy at launch, but customer service was awesome. Hopped on a screenshare, was knowledgeable, quickly found solutions, and after a single session we were off to the races.

You can trust the data in native dashboards in all platforms, and we are able to leverage automated rules again in Facebook. Just great stuff all around. We're happy that we don't have to constantly worry about our tracking any longer.

Bottom line: Stop searching and hop on with UpStack. You won't be disappointed

HEALiX Infrared
United States
About 2 months using the app
Upstack Data replied February 29, 2024

Awesome! I'm so glad you are seeing great results. Upward and Onward!

October 11, 2023

We installed this App for our site 'Shape' about 3 months ago and the results have been amazing. The support has been fantastic but the results speak for themselves. Highly recommend you give it a go for your Shopify store if you have Meta & Google Ads.

Shape Clothing
Australia
3 months using the app
Upstack Data replied October 13, 2023

I'm so glad that we are able to help merchants like yourself see better results. I share these positive reviews with the team and it really helps to keep our focus on serving our customers and driving incremental results / revenue.

Cheers to scaling!

August 29, 2023

Absolutely the best customer service I received from any App author! We were struggling through conversations with both Meta and Shopify support and not getting anywhere with deduplicating our events in Events Manager. Not only did UpStackified help us massively with onboarding their solution, they also spotted some other bugs in our setup that we were able to correct - resulting in a massive win for us! Michael is wicked smart and a total delight.

Willow
Australia
1 day using the app
Upstack Data replied August 30, 2023

We appreciate the great feedback. Super glad we could help get your tracking issues resolved and don't hesitate to reach out if you need anything.

July 13, 2023

Great app, with excellent customer support, and seamless integration only takes literally 2 minutes. By far the best app in terms of integration and customer support. I've tried hundreds of apps for conversions api, nothing comes close to upstackified.

Deen & Keenu
Pakistan
32 minutes using the app
Upstack Data replied July 18, 2023

<3 Happy to help. You have my email if you need anything

July 20, 2023

Before using UpStackified, I relied on Shopify's built-in CAPI integration. It was working for a while, but then all of a sudden, my Facebook ads manager went crazy. Everything started to be attributed as a "purchase" even if it wasn't a purchase and each "purchase was randomly attributed to an ad that was never clicked on. It was such a big deal, I even complained on Twitter about it.

After installing UpStackified, it was all fixed within 24 hours. My attribution was a PERFECT 1-to-1 match between my real Shopify sales and my Facebook ads manager. On top of that, my "event match quality" on events ad manager went from "okay" to "great". Best of all, the attribution actually sped up. It now only takes a few hours rather than a few days to know whether a specific ad made a sale or not.

Without UpStackified, I literally would not know what to do. With it, I can now scale more efficiently than before because I know my attribution is spot on.

Wicked Warlock
United States
4 days using the app
Upstack Data replied August 30, 2023

Glad your tracking is improved and you're able to scale your campaigns. Please reach out if you need any support or have additional questions.

January 29, 2025

Not only have we noticed improved performance on Meta and Klaviyo but the support is second to none. Any issues we've had Michael has arranged a call immediately to diagnose the issue. Amazing product and service!

Tapered Menswear
United Kingdom
6 months using the app
December 17, 2024

This App is great and their team is very intelligent and helpful. Integration was simple and they also helped fix our attribution issues from Klaviyo and Facebook. Michael, specifically, from Upstackified has been an asset to our company.

Sunday Scaries
United States
5 months using the app
August 23, 2024

Seamless onboarding from UpStack team
Appeared to get positive results straight from the outset across meta
Michael & team have been responsive to queries on Slack
Looking forward to seeing the results on our second store

vybey UK & EU | Braincare Nutrition | Premium Meal Replacement Shake
United Kingdom
2 days using the app
August 22, 2024

Support is next to none, extremely happy so far. Michael Alt has been an amazing partner to work with and is very honest. Just ask him any questions you have and if you are satisfied with the answers, DEFINITELY go for it!

Mika and Sammy's Gourmet Pet Treats
United States
About 1 month using the app
August 12, 2024

Upstack is a must-have tool for improving conversion rates and maximizing ROI. Highly recommended! Michael is an expert and wonderful to work with.

Crazy Compression
United States
3 months using the app
Upstack Data replied August 23, 2024

Too kind. Thank you very much for the review.