Reviews (242)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support, user-friendly interface, and efficient order fulfillment process. Features like responsive chat support and seamless Shopify integration are highlighted, along with a comprehensive product catalog and competitive pricing. The global shipping capability is also appreciated for enabling international market reach, making it a valuable tool for enhancing the profitability and operational efficiency of dropshipping businesses.

May 7, 2022

I Just started using dropshipping fulfillment and they were there in person to help. It took me a minute to get adjusted to the way things get done. But they were there to walk me through it every time especially Rick J and Vivian, for whom i am very appreciative. Thank you so much for your patience and time.

allgadgetsgo!
United States
Over 1 year using the app
USAdrop replied May 8, 2022

Thank you for choosing USAdrop to boost your dropshipping business. We really appreciate your kind praise of our sales agents. USAdrop will always provide professional and excellent services to our clients!

September 27, 2023

I really value the ability to customize my shipping requests. My offers aren't always traditional, but Rachel has done a great job so far. I look forward to continuing to work with her.

Chivoly
Austria
About 1 year using the app
USAdrop replied September 28, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 27, 2023

I had excellent customer service with agent Rick, with beneficial answers. Fast response time, always there to understand the problem.

AIRi1
United States
About 1 year using the app
May 17, 2023

I've had a great experience working with USAdrop! They have give me the best prices anywhere, orders ship the same day, and my agent April is so friendly and helpful and always easy to contact with any questions I have.

I would highly recommend their services, they've been great to work with.

Matt's Market
United States
About 1 year using the app
USAdrop replied May 18, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

June 3, 2023

I'm really happy to work with USAdrop for already a couple of months. Especially the great support and customer service from Megan helped me to grow my E-Commerce Business. I can definitely recommend it!

VitalityWatch™
United States
About 1 year using the app
USAdrop replied June 4, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

July 24, 2023

My agent was very helpful and patient! I’m new to dropshipping but my agent took time to explain in an easy way. I will definitely recommend this company to others!

Isabeau Shop
United States
About 1 year using the app
December 6, 2022

I worked with Michael before the Christmas rush and he was the best. Speedy product quotations and fulfillment. My customers loved the packing and fast delivery with up to 20% return buyers in one month. Michael helped with specific branding details and even encouraged it. Prices are the best after comparing with other dropshippers. During the Christmas rush I struggled with slower fulfillment probably due to inability to scale and other merchants needing more assistance than me. Still when a customer complained tracking number was quickly issued.

givegift.club
Canada
About 1 year using the app
USAdrop replied December 6, 2022

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

September 25, 2023

USAdrop has consistently impressed me with their exceptional customer service. In particular, I want to commend April for always going above and beyond to assist me whenever I've had a need or encountered a problem. April's responsiveness and ability to quickly solve any issues have made my experience with USAdrop incredibly smooth and hassle-free. I truly appreciate their dedication to customer satisfaction, and I highly recommend USAdrop to anyone seeking reliable and efficient services.

Bananza Prime
United States
About 1 year using the app
USAdrop replied September 26, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

May 28, 2023

Michael is our agent and he is absolutely awesome! He literally makes our partnership with USADrop smooth and enjoyable. Very reliable and I can tell this is a true partnership that desires to grow together. Highly recommend Michael and USADrop.

MythCrates
United States
About 1 year using the app
USAdrop replied May 28, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

March 30, 2023

Fast and great service. The prices are great and the assistance is always on point. Thank you April and Heidi

Ventarus
United States
About 1 year using the app
USAdrop replied March 30, 2023

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!