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Hands down the best post-purchase survey app we've used. James on support is fantastic, quick, and very helpful. Continuously developing the app to bring new features. Love the introduction of AI to help us wade through customer replies.
It only took seconds to implement. We wanted to improve our conversion so we asked people what alternatives they tried, and used the insights to improve our product page copy. It worked! Great app.
Really simple to set up, the app does basically everything. Best customer service ever - even got new features in place in hours. Thank you for the great effort!
Demasiado espectacular!!! La recomiendo muchísimo para cualquier tipo de tienda. La información que brindan las encuestas de clientes son demasiado útiles y tu escoges que quieres preguntar. Intente añadir las encuesta manualmente con código pero fue un fracaso, busque en google como hacerlo mas fácil y aparecio UserLoop es muy facil de instalar, muy facil de configurar, la amo! la mejor aplicación del mundo mundial. Too spectacular!!! I highly recommend it for any type of store. The information provided by the customer surveys are very useful and you choose what you want to ask. I tried to add the surveys manually with code but it was a failure, I google how to make it easier and it UserLoop appeared, is very easy to install, very easy to configure, I love it! the best application in the world.
Couldn't be more impressed with UserLoop and James! Seriously never encountered better customer service or a more user friendly app. James has gone above and beyond and even developed functionality we needed that wasn't in the app. Thank you so much James - seriously awesome.
Exactly what I was looking for. This software has an extremely simple interface that you can get up and running in mere minutes. And it also has enough complexity to allow me to run impactful questionnaires that are making an immediate difference for my business. I love that you can do a trial and get real results during the trial period. And if you want to continue afterwards the pricing is completely fair and reasonable. Support is phenomenal (one of the best I've ever used) and they are open to feedback and suggestions. 10/10 would recommend.
Learn more about your customers with this powerful and simple to use app. My only regret is that I didn't install it sooner!
After the privacy changes Apple made, it has become very difficult to figure out where your customers come from and Userloop has helped us solve this problem.