Reviews (9)

Overall rating
2.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 22% of ratings are 1 stars
November 4, 2024

We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.

Left Field NYC
United States
About 1 month using the app
January 13, 2022

Be prepared for upcharges to easily multiply the total deployment cost of this app for basic 'features', like removing UserVoice's branding ($60/mo) and ads ($60/mo) for their service. All the cool features in the suite cost extra. I'm not interested in paying extortion to remove branding that shouldn't have ever been there in the first place given the already exorbitantly-expensive monthly base fees. F

Brandless
United States
About 3 hours using the app
userway.org replied January 16, 2022

Thank you for taking the time to leave your feedback. UserWay's widget branding is the reason we are able to offer such a robust AI-Powered Accessibility Widget for a nominal cost. On average, ADA-related lawsuits are being settled for amounts between $5000 and $50,000. There are just a few features that are offered for an additional fee above and beyond the AI-Powered Accessibility. If you would like to continue the conversation, please reach out to support@userway.org