Reviews (8)

Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 6, 2023

I reached out to Support through the chat this evening just to get some questions answered and Mark responded within 2 minutes! He was very helpful and even helped me find what I couldn't on my end when I was confused with screenshots. We had run into some trouble with our site in the past and were just checking to make sure there wasn't anything we needed to do. He explained my questions and even recommended what we should do on our end to make sure we have a smooth and efficient experience with the app! Recommend using the chat and app!!!

Lucy Paris
United States
Over 1 year using the app
January 12, 2022

UserWay AI-based solutions are reliable and practical without creating extra work for us. We’re confident that as regulations and guidelines change, UserWay will keep pace and our sites will always stay current. Taking that worry off of our plate has been invaluable.

About 1 year using the app replied January 16, 2022

Thank you for taking the time to leave your feedback. We are glad you are confident in relying on UserWay for your accessibility needs. Wishing you a successful 2022!

March 16, 2022

It’s great to know UserWay is managing my site’s accessibility 24/7.
I was impressed by the automated remediations that constantly ensure I am legally protected and compliant. I wanted to make sure the solution I chose met my business goals without requiring much effort from my team, as they are focused on so many things already. UserWay was definitely the best choice to make.

About 1 month using the app replied July 17, 2022

Thank you for leaving your feedback and we are glad to hear UserWay is meeting your business needs.

April 24, 2022

App installed easiliy, fixed any and all issues and when I had to reach out to customer support they replied quickly and resolved any issue. Purchased the yearly plan as I can't see not EVER having this product. Congratulations on such a wonderful product and making it available reasonably for small businesses with limited budgets. Our team congratulates your team!

United States
About 14 hours using the app replied July 17, 2022


Thank you for taking the time to leave your feedback. We are glad our amazing support team was able to give you the support you needed.

April 26, 2023

I just added Userway Website Accessibility to our website. The process was overall very easy and the live chat was amazing. We went from a score of 60 to 96%. For those that are questioning whether or not this is important, I would recommend you make this part of your budget and spend.

Brooklyn Cloth
United States
About 2 hours using the app
April 21, 2023

The app was easy to install and quickly resolved all issues. Customer support was responsive and helpful. We were so impressed that we purchased the yearly plan and can't imagine not having this valuable product from

United States
About 1 hour using the app