Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization capabilities, and upsell options. They commend its seamless Shopify integration, compatibility with various themes, and transformative impact on their online stores. The app's customer service is praised for quick, effective responses. Merchants also value the app's affordability and trial period. It's seen as a game-changer, enhancing customer shopping experiences and boosting business efficiency and profitability.

June 29, 2023

Wow wow wow ! Where do I start ?
I was in complete distress considering my entire business is ran off customization of products !
I contacted the apps contact email, not truly expecting a quick response, or even a response at all… not only did I get a FAST RESPONSE but they agent helping me figured out and FIXED my entire problem ASAP ! I did nothing and the agent did everything after I allowed access to my store ! Thank you so so so much for assisting me and treating my business as your own. I recommended this app to everyone and it is definitely worth the price ! Inexpensive to say the least !

Do not hesitate to download and use this app ! Thank you again

- Diana

CuddlesCustomPJs
United States
Over 2 years using the app
August 11, 2023

This app is amazing!!! I searched around for something that would allow me to showcase my highly customizable products in a way that was both user friendly for my customers and for myself (on the backend setting up the website on my own). This app works perfectly for what I was trying to achieve. It was also extremely easy for me to set up all of my products exactly how I wanted them to look/function for the customer. In terms of support, their Customer Service is amazing! I appreciate that they have a website full of FAQs (so that if I ran into any minor issues I was able to try to solve the issue quickly on my own). There were also some very minor pieces I needed some extra help/clarification on. Once I reached out (via their easy to use contact us form), they were exceptionally quick to respond and resolve any issues. I would HIGHLY RECOMMEND this app!

Rise West Design
United States
8 months using the app
October 25, 2023

This app is user friendly, and Martin's customer service is GREAT! I was experiencing an issue with my account and he fixed it quickly, then sent follow up emails with other tips I would not have even known to think of. The ease of use and the customer service has made the launch of customizable jerseys on our website a positive experience.

Seattle Storm Team Shop
United States
22 days using the app
December 28, 2023

Super App, die mit Debutify Theme kompatibel ist. Kann ich nur empfehlen!

PfootoPrints™
Germany
3 months using the app
Relentless Apps replied December 29, 2023

Tak for anmeldelsen

September 27, 2023

So far, the app has been great. It allows me to add very important variations for my customers including personalization. Since a large part of my customer base wants to personalize, this is crucial for me. I haven't needed customer service so I can't comment there. But I appreciate the opportunity to give this review and hope others will try the app.

Beespoke Decor by Laura
United States
3 months using the app
Relentless Apps replied September 28, 2023

Thank you for the review :)

November 12, 2023

This app is well thought out and works much better than similar apps in the Shopify App Store.

For my application, I needed to specify add-ons to increase the value of each cart and also offer customers more flexibility.

It looks good in the cart, and works effectively and efficiently.

Customer service has been fabulous.

Impressive, all the way around.

The Color Concierge
United States
1 day using the app
June 20, 2023

My store relies on this app as we have hundreds of variations to our product lines. Using this app made uploading smooth and painless. When I had an issue with the app, I contacted Jon who immediately got is technical expert, Martin to look into my case. By the next morning all my issues were resolved! Highly recommend this app for adding extra product options to your site!

Rhino Salon Mats
United States
Over 1 year using the app
May 31, 2023

I have used this app for about 2 years now and I can honestly say it is one of the best apps available for variants, super customisable and it looks great also. The support team are always there to assist promptly also and are very helpful!

NZFUR+SKIN
New Zealand
About 3 years using the app
June 7, 2023

This app is just what we needed to allow customers to customize their orders and add more options to our products. Jon and Martin went above and beyond with their support to fix an issue we were having.

Ontario Honey Creations
Canada
Almost 2 years using the app
December 13, 2023

The service is good

LDB Duel
Canada
4 months using the app