Veeqo Shipping , 100 reviews

Overall rating
4
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 7% of ratings are 1 stars
March 9, 2017

I have tried a few of the multi-platform companies and I have finally found the one that will work with my business model. Customer service has been great (thank you Keela) and very responsive. I am relieved to finally have all of my sales, inventory and shipping all in one place. I do not hesitate to recommend this company!
Laurie Walhovd
Great2bHome

Great2bhome
United States
6 months using the app
March 27, 2023

For us the Veeqo app allows the team to work in the warehouse more efficiently, without the need for piles of paper to cross check. The stock feature is especially good as it has greatly improved our accuracy and speed of checking.

Executive Shaving
United Kingdom
6 months using the app
March 27, 2023

Great app and sync have some issues but support is always there through chat.

Started using this since few months and only had few hiccups but was able to sort this with chat help.

Manily use this for inventory sync and it worls well for me.

Shoppe 'N' Smile
United Kingdom
5 months using the app
September 21, 2020

For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.

TheArtistsQuarter
United Kingdom
5 months using the app
November 26, 2021

Integration of this app is so complicated and unclear that it is difficult to execute. Despite removing inventory access for this app, it has single handedly removed 900 units of stock from our store, of around £28k of value

The Union Project
United Kingdom
2 months using the app
April 20, 2023

Beautiful user face, the app is great for syncing Amazon stock if you’re listing items manually.

Reporting is better than Shopify’s default reports, too.

SA22 Fashion Ltd
United Kingdom
About 2 months using the app
April 19, 2023

Excellent app and equally supportive team. It does everything I need and more. I've had no issues with the software and the team are responsive whenever I have a question. I cannot fault either the product or the support. Brilliant!

Ocean Pads
United Kingdom
About 2 months using the app
September 10, 2015

We have been round the block so many times and at last thought we had found the right solution. Linked straight to our shopify site and were able to upload our vend csv file into the system easily enough. The problem came from Veeqo's supplied till system. If a customer came to the till with a packet of hooks (we are a fishing tackle company) and the staff member scanned them, up would jump on the screen a full list of this hooks variations i.e. sizes. The staff member would then have to look at the screen and select which variation they had in their hand. The veeqo till system does not process variations straight to basket from scanner and this is open to human error. We have about 7500 variations out of 8700 products so this problem can clearly be observed, especially on a busy Saturday when there is a queue at the tills and customers are coming up with armfuls of small items. This till system is ok if you run a small quiet coffee shop. So, I rang up to ask about fixing, what was to me, quite a simple tweek only to be told by one of the sales guys who had very limited technical experience (never ever got through to somebody that knows what they are talking about), that for now there was nothing they could do about it and maybe some time in the future the problem could be fixed. I got the feeling that he was being very wishy washy with me and was not interested in A. Seeing a proper technical guy. and B. Suggesting a progressive response to the problem. His main input ,which he said several times was 'Sorry about that, would you like me to cancel your forthcoming phone meeting with one of the set up guys''
Not a good way to obtain customers.

Polehill1
United Kingdom
21 days using the app
June 29, 2023

Been using it for a short while, have to say, that we've had numerous issues that have needed support, through no fault of ours.

Initial sync of stores failed, so had to use csv files, which also failed, took support three days, and multiple attempts, to come up with solution. Further issues with csv files failing to update various information. CN22 customs form failed to print for Guernsey, still waiting for a resolution. Lots of other issues, which i can't be bothered to go into.

Basically, it'll work, but you'll probably need to be on to support quite regularly.

Gr8 Hats
United Kingdom
25 days using the app
July 31, 2023

Not ready for prime time. Instructions on syncing our BigCommerce story didn't work. (Instructions were just plain wrong.)

They only support media mail or Bound Printed Matter with Amazon. You can't ship media mail with any ebay, etc. which was a deal-killer, since we sell books. They offered to submit this as a request for a feature.

Uninstalling. Big waste of time. Maybe I'll try again in a few years.

Startling Stories
United States
18 days using the app