Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

December 16, 2020

only reason why I am rating this app 3 stars is because the system does not account for discount codes therefore, if the customer purchases products that meets the the threshold for free shipping and then enters a discount code, the system will still offer them free shipping. Currently looking to change platforms because of this. If you're not paying attention you can end up losing a lot of money.

Coloured Raine Cosmetics
United States
About 1 year using the app
Edited April 16, 2020

So this is why you should take time to check out an app before you review it. I installed this 9 March 2020 and wrote the review on 11 March that I needed a solution that would allow a) shoppers to pay delivery for postal shipping, b) clients renting items to add the product and see that delivery and installation chargers would be additional and yet to be calculated, c) clients who had already gotten our rental quote with delivery, and d) customers who bought and rented items in the same basket. This app did all that. However Google Merchant is telling me I have to set up shipping fees(!) and my PPC traffic has fallen dramatically since 12 March. Not real happy.

My Event Decor
Australia
About 2 months using the app
July 8, 2020

The app did what it claims, but the interface was a problem for us. We were looking to ship certain items for free. While the app can accomplish this, it requires you to mark the items manually that you wish to ship for free.

A simple Tag 'FreeShipping' or Collection would accomplish this, but it isn't able to use those.

This app had promise, but that oversight was a big one.

Shelburne Country Store
United States
7 days using the app
December 12, 2018

A very good app but once you start adding some subzones and then rates for each subzone you will easily hit the $99 a month plan and it's simply not worth the cost for a small business

Butlers Wine Cellar
United Kingdom
About 3 hours using the app
March 5, 2020

Needs a "lite" version that only uses the Shopify supplied shipping version. As it stands now you have to subscribe to third party shipping support ($20/mo OR upgrade your shopify plan) to get this app to function

Fabric Headquarters
United States
4 minutes using the app