Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

April 4, 2019

This app doesn't play well with large stores. The previous version just took the Product Vendor field and based calculations on that. The new version forces you to Sync products in its own system. It takes well over an hour to sync just 200 products and I have several thousand. If you close the app, it forgets its progress. Keep getting errors to sync a live rate which I have done like 12 times. ...

Swish Embassy
Canada
Over 1 year using the app
Bambri replied April 4, 2019

Thank you for your review and feedback. We're sorry you experienced a slow and incomplete sync process. Sync issues are very rare. If you contact support when there is a sync ...

August 31, 2019

This app has caused so many issues with our store and with our clients. It is not worth the headache. Shipping rates are never accurate and setting the app up is not worth the hassle. Maybe some people have had luck with this app before but our experience has been terrible. Definitely have lost money on sales and shipping by using this app.

Ultimate Tattoo Supply
United States
Over 1 year using the app
October 2, 2017

I am a Canadian store that was looking to integrate Fedex ltl freight rates but support informed me that they don't support Canadian FedEx accounts. The app showed promise before running into this road block.

Evolve Sounding Stone
Canada
2 days using the app