Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

April 4, 2019

This app doesn't play well with large stores. The previous version just took the Product Vendor field and based calculations on that. The new version forces you to Sync products in its own system. It takes well over an hour to sync just 200 products and I have several thousand. If you close the app, it forgets its progress. Keep getting errors to sync a live rate which I have done like 12 times. Extremely buggy. The earlier version was much more solid.

Swish Embassy
Canada
About 6 years using the app
Bambri replied April 4, 2019

Thank you for your review and feedback. We're sorry you experienced a slow and incomplete sync process. Sync issues are very rare. If you contact support when there is a sync issue, we can remedy the issue promptly. We've corrected the issue that was unique to your shop. Luckily, a sync issue doesn't stop the app from showing rates at checkout or prevent you from making edits to your rates. Also, in your case, because you were still using fulfillment services for product groups, the sync process isn't even required. We've sent a follow-up email to you as well, feel free to reply for further assistance.

August 31, 2019

This app has caused so many issues with our store and with our clients. It is not worth the headache. Shipping rates are never accurate and setting the app up is not worth the hassle. Maybe some people have had luck with this app before but our experience has been terrible. Definitely have lost money on sales and shipping by using this app.

Ultimate Tattoo Supply
United States
Over 1 year using the app
October 2, 2017

I am a Canadian store that was looking to integrate Fedex ltl freight rates but support informed me that they don't support Canadian FedEx accounts. The app showed promise before running into this road block.

Evolve Sounding Stone
Canada
2 days using the app