Reviews (466)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.

December 11, 2020

This app is incredible - the features are crucial for my business and the tech support is truly unparalleled. Molly is always incredibly prompt in responding to me via email and phone and answers ALL of my questions... there are plenty! Thank you Molly!!

Yvonne's Vegan Kitchen
United States
About 2 years using the app
October 31, 2019

I have a nice of items that ship by weight directly from my location, and items on printful. This allows much more granular control of my local items, and allows to combine shipping with printful items in a single order. I had an issue with configuration, and the developer was able to log into my Shopify and fix everything.

Maria Alekseev Art
United States
About 2 years using the app
August 22, 2019

I have been using Printful for years and just started shipping internationally. I went through hours being frustrated trying to set it up until I found out about this app. The best thing is their customer service is an 11/10! They responded to my emails quickly and helped me set it up. Very rare to find this customer service with an app like this. Thanks guys! :)

Make Love With Food
United States
About 2 years using the app
Edited December 10, 2019

Advanced Shipping Rules easily allowed me to offer Free Shipping options on certain products, but not all products. I was also able to designate various rates based on location. What was seemingly impossible became incredibly easy with Brian guiding the entire Process, from Start to Finish. Forever Thankful!

MiniBrew
United States
About 2 years using the app
Edited July 23, 2021

This app works great. App support is quick and thorough specifically the support from Molly has been amazing.

Hoodoo Sports
United States
Almost 2 years using the app
January 15, 2021

After getting so many headaches from trying to fix Shopify combining shipping rates at checkout, I found Advanced Shipping Rules. Not only has it allowed me to fix all of my shipping and cart issues, but the customer service is absolutely incredible. Molly was able to quickly answer all of my questions and her patience alone deserves a 5 star review. Thanks again!

Tropical Fish Plus
United States
Almost 2 years using the app
April 27, 2021

It's a great app for getting all your shipping rules in place. The best part is the support team behind the app; always on hand - any issues they will go above and beyond to give you a detailed break down on how to resolve. A big thanks to Molly for helping us with our recent enquiry.

By Firdous®
United Kingdom
Almost 2 years using the app
November 24, 2021

Good app. Fulfil all our requirements. Connects well with Canada Post and UPS to pull negotiated rates.

Tiber River USA
Canada
Almost 2 years using the app
August 15, 2018

What an AMAZING experience! I was a little confused about how to make the app do exactly what I needed it to do. Unlike most apps i've seen, there was actually a phone number I could call! I called in the morning and received a call back within the hour. Not only did my store get set up the way I wanted it to run but I was even taught how to manage the app and shown the process step by step. EXCELLENT customer service! Don't be afraid to call, the staff is so knowledgeable and friendly. Super happy with this app! Thanks Advanced Shipping Rules!

Bagkingtest
United States
Almost 2 years using the app
February 3, 2020

Great App! We have this app installed on 3 of our stores, was easy to set up and get going quickly. The customer support was quick to reply to our questions, overall a really smooth experience.

Would recommend this app to anyone who has more complex shipping requirements past the standard Shopify capabilities.

Caktus Vape
New Zealand
Almost 2 years using the app