Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

November 24, 2021

Good app. Fulfil all our requirements. Connects well with Canada Post and UPS to pull negotiated rates.

Tiber River USA
Canada
Almost 2 years using the app
August 15, 2018

What an AMAZING experience! I was a little confused about how to make the app do exactly what I needed it to do. Unlike most apps i've seen, there was actually a phone number I could call! I called in the morning and received a call back within the hour. Not only did my store get set up the way I wanted it to run but I was even taught how to manage the app and shown the process step by step. EXCELLENT customer service! Don't be afraid to call, the staff is so knowledgeable and friendly. Super happy with this app! Thanks Advanced Shipping Rules!

Bagkingtest
United States
Almost 2 years using the app
February 3, 2020

Great App! We have this app installed on 3 of our stores, was easy to set up and get going quickly. The customer support was quick to reply to our questions, overall a really smooth experience.

Would recommend this app to anyone who has more complex shipping requirements past the standard Shopify capabilities.

Caktus Vape
New Zealand
Almost 2 years using the app
Edited July 19, 2023

We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.

Shine Pet Food Co.
United States
Almost 2 years using the app
August 24, 2017

Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services.
Brian answered promptly and got all things sorted out quickly.
It can be mind boggling to setup many complex products and trust that Shipping will be correct.
Looking forward to new features coming!
Thanks!

Mandybankson
United States
Almost 2 years using the app
September 27, 2018

Invaluable app and unparalleled service! No other app performs like this one and I have yet to find another team with as high quality service. I just had an issue with adding a new vendor and got an email back within 30 minutes an was on the phone in another hour, problem solved shortly thereafter. Couldn't recommend more!

Creative Action Network
United States
Almost 2 years using the app
December 13, 2016

One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed

Sparks Warehouse
United Kingdom
Almost 2 years using the app
February 15, 2021

This has been a great app addition to our Shopify store. Molly is always incredibly helpful at troubleshooting and with a quick reply.

Hawkins New York
United States
Almost 2 years using the app
December 8, 2023

Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.

SUNNYLiFE AU
Australia
Almost 2 years using the app
January 18, 2021

This app is excellent, and so is their support. Kudos to Molly for answering my millions of questions and making my life a lot easier. Would rate 10 stars if it was an option.

Harmony Harvest Farm
United States
Almost 2 years using the app