Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

Edited July 23, 2020

This app helped me bypass a big problem due to using a print automation center that does not communicate their shipping rates through their app over to shopify. Good customer service, was helpful in getting it all set up over the phone

TRUEROYALTYAPPAREL
United States
Over 1 year using the app
February 9, 2022

Great app and great customer service - would recommend to anyone needing help with custom ship methods

Shop Seventh Sense
United States
Over 1 year using the app
January 6, 2020

We used to answer delivery rate questions over the phone continuously. We sell bulk landscaping products that are heavy and not supported by traditional carriers. With advanced shipping rules, we have been able to provide flat rates at check out based on product quantity, and postal codes while using our inhouse fulfillment service.
Many of our products can not be shipped together; the blended rates feature can account for this and provide the appropriate number of deliveries at checkout.
This app added the flexibility that we needed, and I would highly recommend it for greater control at checkout.

SWG Western Canada
Canada
Over 1 year using the app
November 15, 2018

This app has made our custom shipping configurations possible, and easy to understand. Even better, their customer service is phenomenal—they're incredibly fast and explain things step by step to make it easy to get up and running fast. I wish every app was this easy work with!

J.confections
United States
Over 1 year using the app
February 3, 2022

Incredible customer support. We've used Advanced Shipping Rules for a while to handle our shipping rules for our subscription services and they've always done a great job making sure we're all set up correctly whenever we reach out.

Farmery Estate Brewing Company Inc.
Canada
Over 1 year using the app
June 7, 2019

The only app we found that could cope with the intricate fulfilment rules we needed our store to have. Amazing support. Recommended without hesitation.

Transistor Music
United Kingdom
Over 1 year using the app
Edited February 22, 2021

This app solved the issues we were running into with shipping parameters. Their support is also very helpful and walked us through each and every step. Highly recommended

Hatchet Outdoor Supply Co.
United States
Over 1 year using the app
April 26, 2019

Amazing app - helped solve important aspects of shipping customization. Brian was very patient, clear in instructions and help solve the issues for my case. Two big thumbs up - very happy with the experience!!

farmersjuice
United States
Over 1 year using the app
July 23, 2019

We use this app for almost 2 years. It working good. We have a big inventory, and a lot of different items with different sizes. It help us to solve the problem. We like it.

Jenly Wholesale Inc
United States
Over 1 year using the app
April 2, 2018

Great customer support! I had a question about including customs duty calculation and the option was easy to apply. My store is running smoothly with this app.

Mbtek
Canada
Over 1 year using the app