Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

Edited October 29, 2018

We've been using this app for a year now, it's outstanding. But what's even better, is their customer service!! We had a change occur from one of our partner platforms, and it disabled our use of this app. These guys took our call and reconfigured our setup without hesitation. Mahalo Nui Loa from Spirit of CAN.

2nd time needing help from these guys... Same result, they call back fast and walked me through all my issues. Super grateful to Brian and team!

Spiritofcan
United States
Over 1 year using the app
September 16, 2017

This app does everything we need and more. We have multiple fulfillment vendors with multiple shipping options each. Sometimes shipping options depend on product and vendor. This gives us that flexibility. The support is second to none. The updates recently done are wonderful and the program is now much more user friendly. If you tried it before, you need to try it again! The sub-zone shipping options will be a great tool for us, once I get around to doing the setup. Again, the support is fantastic if you are having any trouble at all they are right there.

Western Audio Distribution
Canada
Over 1 year using the app
August 30, 2016

Great app! Much easier to use than other shipping apps. We used it to create a rule where products get free shipping if their weight is set to 0. The app offers many other possibilities!

Owlkids Dev Chinese
Hong Kong SAR
Over 1 year using the app
May 1, 2024

We had some very specific requirements that were needed for some of our international shipping scenarios. This app is great and with Molly's fantastic help, we were able to get this set up and sorted quite easily. The UI is very user friendly and the rules management is very thorough which allowed us to fine tune our pricing.

JLR London
United Kingdom
23 days using the app
July 27, 2023

Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️

Revolution Fermentation
Canada
Over 1 year using the app
April 15, 2018

A great app that's both flexible and easy to use. It worked quickly and efficiently for all the products on our site with enough scope to grow as our site grows. Definite 5 stars.

Trod Lightly
United States
Over 1 year using the app
January 15, 2018

Brian was very helpful in explaining how the app works and how to set it up with all my different products and suppliers.

Ac Design Studio
Hong Kong SAR
Over 1 year using the app
December 19, 2020

Advanced Shipping Rules allows me to offer a variety of items with different shipping methods and prices. Rules allow for many different and even complex shipping scenarios. Customer service is very good.

Lapidary Mart
United States
Over 1 year using the app
November 10, 2017

OMG!! I LOVE BRIAN!!!

I was at that point of total frustration after searching apps and toying with code, I just couldn't seem to find the solution I needed. By the time I called Brian at Advanced Shipping I was crabby and feeling defeated. Brian was patient while getting me to clearly define my quandary.

While so far, I'm a big Shopify fan, the shipping module is so painfully weak. I have a shipping fulfillment program which plugged in easy enough, but my issue came before the completed sale. I needed very specific rules in relation to shipping charges. Brian not only devised the perfect solution completely filling my needs, he stayed on the phone with my and completely set up my shipping module until it worked exactly as needed. What he did with me in about an hour saved me countless hours of additional frustration and struggle.'

I LOVE YOU BRIAN! YOU'RE MY HERO!!.

Bestwelcomebags
United States
Over 1 year using the app
April 10, 2020

I used this app to get more exact shipping rates. The app is great but I must add in that the team is superb! Anytime I would give ASR a call, they were more than willing to help me out! Thanks again ASR team!

Slowdown Studio
United States
Over 1 year using the app