Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

March 3, 2017

I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???

Drchrisfrykman
United States
3 days using the app
February 10, 2024

Was recommended to use this app by Shopify support to help with eliminating combined shipping rates. Well, it does the same thing as the standard shipping profiles in Shopify and there is no way of turning off the blended rates.

RadioActive Threads
United States
About 22 hours using the app
Bambri replied February 14, 2024

We’re sorry that Shopify support was misguided in recommending our app for your problem when maybe they could have explained that your issue is unsolvable. Often times our ...

January 24, 2018

Horrible app. Does not update or integrate well with Shopify

Giraffecollection
United States
About 2 hours using the app
April 16, 2018

App is terrible. They show certain rates and then tell you you need to sign up for Shopify stuff to make the App work. It's nearly impossible to edit or use as well. Very complicated.

Jeepbolts
United States
17 minutes using the app
August 7, 2020

Useless. Errors out constantly, nomatter if you reinstall or what browser using, don't waste your time.

Result Based Training
Australia
8 minutes using the app
August 8, 2017

$49 extra to do anything useful, a cut of which goes to shopify who continue to neglect shipping tools and force users to download these ridiculously expensive apps. Anyone considering shopify should seriously google about shipping problems before spending any time/money on this platform.

Personalized Gift Market
United States
4 minutes using the app
March 17, 2018

99$ a month? which world do you live in... Better Shipping 15$ a month and does every thing on 99$ package..

Socheap89
Canada
2 minutes using the app
March 5, 2021

I have two locations (US and overseas). I installed this app to use blended rates with subtitles to clarify each product's shipping time when the customer purchases products from different locations. It took me a long time and a lot of trial and error to configure. When everything was set up, the app's blended rates did not show any subtitles. I reached out to support - to my surprise, here was ...

Paint by Numbers
Spain
Bambri replied March 6, 2021

This is valuable feedback. We will be adding text to the app page with a warning that:

The blended rates functionality within the app will only work for groups of products ...