Reviews (463)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.
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very easy to setup and manage and setup. worth every $$$. best on the market so far!!!!!
Customer support very responsive!!!!
I can't imagine running our business without this app. It provides critical shipping versatility and the service is top shelf. Shipping variations can get really complicated and confusing fast, so it's great to have an app like this with such great options, and incredible service support.
The whole shipping process has been and continues to be a learning experience for us! The support we've received from ASR has been nothing but phenomenal. Molly has been great not only as a problem solver (due to user error) but also as an educator, providing us with detailed instructions and recordings. We highly recommend this app to manage shipping.
Was recommended to use this app by Shopify support to help with eliminating combined shipping rates. Well, it does the same thing as the standard shipping profiles in Shopify and there is no way of turning off the blended rates.
We’re sorry that Shopify support was misguided in recommending our app for your problem when maybe they could have explained that your issue is unsolvable. Often times our app is recommended by them because we can solve most solvable shipping issues. However, there is a hard limit to Shopify’s shipping rates, which is that there is no possible way to show multiple sets of shipping rates at checkout. Not our app or any others can solve this limitation unfortunately.
Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.
Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR!
Suzanne
Nitro Pinball Corp
We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily.
UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!
I strongly recommend this shipping app. Prior to this app, I was using a shipping software app that required complex entries and SKU uploads. The complexity sometimes created conflicts in the shopping cart, causing my entire checkout process to fail. Needless to say, that caused customer dissatisfaction, abandoned carts and lost sales revenue. Since changing to the Vendor Shipping App created by Bambri, loading new products to my site is a BREEZE. It is incredibly easy to use and it works flawlessly!! I have never had a single issue or problem. i highly recommend this software!!
Sooo glad I found this app! Big shout-out to Brian who called to help us and basically did all the hard work for me. Stores need to know about this app when trying to ship DG items. Thanks a bunch!
This app doesn't play well with large stores. The previous version just took the Product Vendor field and based calculations on that. The new version forces you to Sync products in its own system. It takes well over an hour to sync just 200 products and I have several thousand. If you close the app, it forgets its progress. Keep getting errors to sync a live rate which I have done like 12 times. Extremely buggy. The earlier version was much more solid.
Thank you for your review and feedback. We're sorry you experienced a slow and incomplete sync process. Sync issues are very rare. If you contact support when there is a sync issue, we can remedy the issue promptly. We've corrected the issue that was unique to your shop. Luckily, a sync issue doesn't stop the app from showing rates at checkout or prevent you from making edits to your rates. Also, in your case, because you were still using fulfillment services for product groups, the sync process isn't even required. We've sent a follow-up email to you as well, feel free to reply for further assistance.