Reviews (467)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.
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GREAT customer service and the app lets us do exactly what we need it to. We wanted a certain shipping rate to appear for a specific product group and we got it set up! Thanks so much!
For a small shop I have pretty complicated shipping requirements (shipping by weight, specific products for local delivery AND other specific products for nationwide delivery). Their app as helped me create a solution for each of these scenarios and their customer service (Molly!) has been fast and responsive and super helpful to solving problems and making it work for me. I would recommend this to any small shop who needs additional help with weird shipping rules. It's worth the $29 a month.
Customer service is amazing!! They are always available and willing to walk through every step of troubleshooting with you. 2 Thumbs Up!!
Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!
App used for many of our products Assistance is Prompt, Knowledgeable & clear directions to rectify
Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.
Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.
The developer is accessible and responsive. He helped me set up some special rules for shipping. I sell perishable goods and merchandise. I highly recommend this app for folks who have various shipping needs and need to customize how they ship different groups of products.
Update: I had to reach out to Brian when I was having an issue with shipping rates and he was very responsive, thorough, and knowledgeable, and helped solve our issue quickly
Excellent app which allowed us to set up shipping to multiple postcode zones within the UK.
Support from the developer was brilliant and we would recommend this app to others needed alternative or additional shipping methods!
This is an amazingly easy to use and important app to solve a very annoying problem of Shopify's! Molly is wonderful and so helpful.