Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

June 19, 2020

This app is amazing. We offer leveled flat rate shipping options to our customers that vary depending on products ordered. The initial set up was easy and any time I had a question or problem Brian or Molly responded quickly to help. They explained processes and if things were urgent went so far as to make fixes for us to speed the process along. LOVE this app and this company.

Jantz Supply
United States
10 months using the app
October 16, 2017

Takes care of what I needed to do with multiple Print-on-demand services. Just don't set them up as "fulfillment services". That will stop the services from finishing the final stages of the API calls that tell your store the order is fulfilled.

Helpful advice from ASR support.

Prefen Wine Gifts
United States
10 months using the app
April 1, 2018

Love it, easy to use! Allows you to add per item shipping. See it in action:

www.madsportsstuff.com

Madsportsstuff
United States
10 months using the app
January 8, 2019

Works great! Intuitive and capable. We use ASR on our retail and wholesale stores. Support is great too. Highly recommend...

Chicago Brick Oven
United States
10 months using the app
July 26, 2018

Truly an app that provides functionality Shopify should, but doesn't.

If you're a large company with lots of items and use dropshipping, or carrier services, or flat rates, the possibilities are endless, and this is the app you should use.

The price is right as well!

Rondo Bikes
United States
10 months using the app
May 17, 2017

The support is absolutely amazing. I had a great conversation and the phone was answered promptly. I have never used another app with such incredible customer service :) If you use Printful and want blended shipping rates/rules, then this is the app for you!

N E E T G E A R
United States
10 months using the app
July 26, 2018

This app and the people who provide support are fantastic!

I almost always receive an answer to my questions the same day, and any issue (only had one, and it ended up being my own fault!) is resolved without having to wait weeks, like other apps.

They are also really helpful when figuring out the best plan for your Company. They're flexible, and want this app to help you, not just to make a bunch of money off of you. We really felt taken care of, which is rare these days.

So what are you waiting for? Get it!

Publicbikesusa
United States
10 months using the app
January 27, 2023

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

Porto's Bake at Home
United States
10 months using the app
September 19, 2019

This app saved my store!!!

I am an independent artist who decided to set up a print on demand print shop due to requests for prints of my work. I am working with different POD providers and will have hundreds of variants for each image, from large-sized wall art to tiny silver bracelets.

I had no idea what I was getting myself into with shipping. After creating nearly 200 products, I realized that my shipping needs were going to be very complicated. Too complicated to set up manual breaks for all the different weight and size possibilites. What I needed was a way to get the shipping rates directly from the POD providers and there is no way to do that through Shopify alone and thought I was going to have close my store because of it. Well, thanks to Brian and this app, I have a way to grab the rates from the POD providers and it all happens automatically too.

If you plan on using POD providers like Pixels, Gooten, Printify, etc., and you want to maintain your GM%, then you need this app. Shopify's shipping can be drastically off from what the POD providers charge so you need a way to get that information. From my research into the various apps offered here on Shopify for shipping, this app, with its easy integration with the most popular POD providers, is the best option for your store, by a long shot.

Thank you so much, Brian, for this wonderful app and for all of your help!!!

Erin McGuire Photography
United States
10 months using the app
Edited January 30, 2018

This app is great! We needed an app that would allow us to sync shipping across several different dropshippers. Advanced shipping rules does the trick, plus I can see how this app can grow with my shop to handle shipping as we add more vendors and our shipping needs become more complex.

Support is quick, responsive, and knowledgeable. This app gets an A+ from me.

Wig Addiction
United States
10 months using the app