Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

Edited November 15, 2018

The app is great. We used it for PO Box shipping options. Brian was quick and knowledgeable in helping us. Highly recommended.

stsblue.com
United States
10 months using the app
September 8, 2021

Excellent choice if you are looking for a highly-customised shipping rates solution. Its logic and rule-based rate system is highly customisable. The support team is also very responsive and provides fast responses. Thank you, ASR for such a wonderful app and amazing support along the way!

India At Home
Australia
10 months using the app
July 23, 2019

Brian from Advanced Shipping Rules was amazing. The app was easy to learn and works great. What really set this app apart from other apps we installed was the support. Brian was happy to join a conference call to set up our shipping rules. When errors came up, he responded quickly via email and help troubleshoot each one. Excellent customer service and great app.

Joy Tea
United States
10 months using the app
Edited September 11, 2019

Simply put, this is the BEST app for shipping needs, works great and has the best support of any app on Shopify!
August 2019,
Brian continues to amaze with his outstanding support. If you need a shipping app that works and has GREAT support, look no further
Follow up to my earlier review...
This is the beat app I have used so far for my store. Outstanding support. If you have complicated shipping, this is the app for you.
Another update...
Support continues to excellent and fast.
Thanks
another update...
5 more stars...brian continues to provide first class support

wholesalewaterheater
United States
10 months using the app
January 24, 2018

They've been great. I'm a dummy so lots of hand holding but they've been very responsive and patient through the whole process. Great buy in my book.

Texas Sux Beer
United States
10 months using the app
Edited April 27, 2020

After an initial problem getting support, the issue has been fixed... looks to be working. Thank you.

Explorado Market
United States
10 months using the app
November 10, 2017

This app is exactly what I needed. I tried tons of apps that fell short before I found this one and i'm so glad I did.

I carry two lines, a womens line which I keep inventory on hand for, and a childrens line that I utilize dropshipping for. I needed to be able to distinguish shipping rates between those items. I had some difficulty getting set up, but I emailed customer service and they responded very quickly. He took an initial look at the problem and then gave me a call.

From there, he set everything up for me! It works great and i'm very pleased with both the app and their customer service!

Wooden Arrow Boutique
United States
9 months using the app
Edited September 14, 2018

Highly powerful and customizable. Responsive support and good help docs. This is the only shipping app that met (and exceeded) our needs.

Office Ready
United States
9 months using the app
Edited February 10, 2018

Amazing customer service! we set up the app wrong and emailed the customer service at 10pm on Saturday night. They immediately jumped online, had a look at the store, saw the problem and called us to walk us through it, so we would know for the future. Would recommend this app 100%

Vegan Pregnancy And Parenting
United States
9 months using the app
January 7, 2021

This app is exactly what we needed, we ship each item separately and needed our customers to pay the shipping cost per item! Along with not allowing a customer to select a P.O. Box address. Molly was amazing, attentive, and patient while I asked and needed help getting started! I highly recommend! - Jodi

Ovenly
United States
9 months using the app